Clarks Inn Express, KRS Road-Mandya, Mysore

Book this at your own risk and be ready to get cheated, if you cancel reservation. I booked this property in August 2024 for 15th - 16th Nov 2024. Booking confirmation mentioned cancellation policy that if cancelled before 2 days of arrival, full money will be refunded. I cancelled in Nov first week because of personal reason which was more than 10 days before and well within cancellation period. Cancellation mail, said it will take 30 days to reflect refund in your Bank/CC (30 days, seriously????). Anyways, more than 2 months passed and no refund came, when I contacted hotel, no body had clue what happened to cancellation. Everybody was transferring query to each other and finally after few days they said why I did not contacted them after cancelling the reservation, after this they said now they can not refund because GST filling is done, I was shocked like what an absurd excuse. Then they said hotel property is saying they can give only half of the money and when I said I don't need half of money and instead I will file consumer court case, they said they are giving money back. But still they did not refund full money and deducted GST amount. So this review may not impact or useful for people who are going to stay but may be who have little chance of cancellation, be careful

Property & Rooms: - The rooms are well built with good amenities and staff helped out with any additional ask. - The view of the fields from the room is quite refreshing. - It has huge lawns and space for outside dining which was not operational at our time. - Ample parking space available. Service: - There is good hospitable staff which helped every bit in making our stay comfortable. - Breakfast was a-la carte, but was good in taste. Location: - The hotel is in a great location, and quite close to the Bird Sanctuary, Rangnathanswamy Temple and Brindawn gardens. Can improve: - Room service was available till only 5:30pm, though there are restaurants nearby and you can also do Zomato/ Swiggy. - Breakfast timing can be bit early from 7. All-in-all quite a good stay for the value. Thank you!