The Hosteller Mussoorie, Mall Road

location is just 100 meters away from mall road, sun rise view from building, friendly staff always ready to guide you, i enjoyed bonfire but I suggest they need to add more activities which may give good impact to hosteller, overall good experience.

The stay in hosteller Mussoorie was a nightmare for us. There was not a single supportive staff available. We have booked 4 beds in drom room for 4 female as no female drom was available. They put 2 males with us and when we request to change the rooms as majority was female and there were many female groups to accommodate the request. They didn’t understand any situation. 2 of us were on periods and not comfortable to share the washroom with males. They made us sit 4 hours without any resolution and they were least bothered about the situation. Then they asked to mail to adjust the breakfast amount to the new room which was offered paid with higher amount. Then, they themselves denied. Eventually we paid approx 8k for just a single night. They were very uncooperative and manner less. We adjusted our luggage multiple times from one building to other. No help offered. After paying so much, we made many calls to get our paid mattress. No real time assistance available. Initially no water in taps and no hot water as well in a 8k room. The bonfire was just for name and no other activity was there. It was the worst experience we had. If you going with females only do not book this accommodation. Very dissatisfying experience.

The stay was really nice. Everyone in the hostel was very friendly and helpful. The place is huge and clean. Food is top notch. I would definitely recommend this place if you're looking for a stay in Mussoorie. Do book and enjoy the food and the view.