Gastnutzer
30. Dezember 2024
I had an extremely disappointing experience and would strongly advise others to avoid this place. They promised to provide a bonfire as part of the package, but when the time came, it was nowhere to be found. Despite repeatedly asking the staff about it, I was given vague responses and no real solution. This lack of follow-through on their promises left me feeling completely misled and frustrated. To make matters worse, the staff was rude and unprofessional. Instead of addressing concerns with courtesy and a willingness to help, they seemed indifferent and uninterested in making things right. The service was far below expectations, and it felt like they simply didn’t care about the customer experience. The overall atmosphere was underwhelming, and the lack of attention to detail and poor communication made it a thoroughly unpleasant experience. For a place that makes promises to attract customers, they failed miserably in delivering even the basics. I will not be returning, and I highly recommend others to look elsewhere if they want a place that values their guests and provides what is promised. Save yourself the frustration and disappointment! 😥
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