Gastnutzer
6. November 2024
I was deeply disappointed with my stay at the Ramee Guestline Hotel and, unfortunately, cannot recommend this property at all. The quality and conditions were far below what one should expect from a hotel in this category. During my stay, I was disturbed by significant noise from other guests around my room for two nights in a row, making it nearly impossible to sleep. Despite repeatedly informing hotel management and even contacting the police, the situation remained unchanged, and no rest was possible. The police even confirmed that this hotel is known for such issues. Unfortunately, no support was offered by the hotel itself. I was forced to leave and move to a different hotel at my own expense in order to find some peace. For this distressing and unpleasant experience, I am demanding a full refund. As a traveler, I expect a hotel to take its guests’ needs seriously, especially regarding basic amenities like a quiet, restful environment. Unfortunately, this was not the case here.
Übersetzen