411sergiop
5. Mai 2023
Stayed here on a two night business trip. Monday night, noises everywhere inside, from behind fridge, couches under bed. Tuesday night, sitting at the table noticed a mouse scurry behind couch around 7.30, I looked behind couch and there is a mousetrap, same behind second couch. Around 9.15 I hear a snap and went to have a look, sure enough a mouse was caught. The remainder of the night, same thing with noises coming from everywhere, the place was full of mice. At checkout I mentioned this to reception, an apology was offered but it did not seem sincere. It was obviously a known problem as the room had mouse traps, why wasn't this mentioned at booking or reception? No chance of staying there if it was. I stayed in a family unit, what if there were kids and they stuck a finger in one of the traps? The unit was self contained and not serviced daily, a dead mouse could go unnoticed until it started stinking up the place, a bit of a health issue? I won't be posting pictures of the dead mouse but happy to share with hotel management and hear their side of the story. Terrible experience do not stay here!
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