Sherry
15. April 2024
Do not stay here! The good = room was big and clean and jacuzzi was nice
Bad outweighs the good = pool does not feel heated at all, the jets on the hot tub do not work, one jet only makes a few bubbles, when pointed it out, we were told that’s how it should be. Stayed 3 nights, every day we went out, came back and key card wouldn’t work, had to get a new one. The toilet was clogged and would not flush. Maintenance came and said it was fixed, he smelled like alcohol. Went to bathroom in the middle of night and it would not flush, was afraid it’d overflow. Called in the am, was told we could just use the bathrooms near the desk 😳. Said maintenance would come after 7. We left at 8, but when we came back it was fixed. The breakfast is awful and the same every day. Watery eggs, burnt sausage, a casserole, little potatoes, biscuits, cereals, bagels, a little refrigerator with a gallon of milk, pitchers of juice, cream cheese, and butter. No oatmeal, yogurt, bacon would’ve been nice. The coffee maker in the lobby poured out grounds, told us it was broken, my husband told her, try cleaning it out and get all the grounds out - then it worked later when he went back. Hard to find a parking place when you come back at night, because of restaurant & bar. Only 2 handicap spaces near entrance to rooms. Outside garbage overflowing (but it was bagged). Some of the staff were very rude. *The manager was nice and did come to our room to check on us.
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