The Silvertips

Hotel is located near downtown Munnar and walkable to shops and church but due to heavy rain, we couldn't walk. Also too much traffic and hence didn't feel safe. Hotel itself has movie theme with all rooms having a movie theme from a bollywood or Hollywood or tollywood movie. Rooms are basic with a balcony overlooking the tea plantations and town centre. Bathroom had a powerful shower. Our biggest disappointment was the hotel restaurant which seemed more like a school canteen. Needs refurbishment and lighting needs to be redone to make it a pleasant environment to dine in. Also food choice is very limited. Also my partner got sick after eating a paneer curry for lunch at the hotel's restaurant and had severe vomiting all evening. I was ill too with similar symptoms and heard one other person in our group had stomach issues too. Hotel has a small bar which served beer and wine at very reasonable prices. Hotel has an indoor pool but whenever I tried to go, it was always locked. Another issue with this hotel is that rooms are designed in a courtyard format. Hence in evenings it seemed very noisy especially when a group of youngsters checked in on our 2nd evening. Even after complaining to reception, the noise continued for an hour or two. On the whole we were very disappointed with our stay at this hotel

We stayed two nights.hotel is located main city centre. Rooms are good but bathrooms having dirty smell and not cleaned. Waiting for hot water long time.nice food service and restaurant ambience. There is no sightseeing arrangements. So the security person cheated us.he brought 4500 rupees from me and arranged jungle safari but it's unworthy they take to us Normal sightseeing.i think it costes 2500 only.he had tips from safari driver. I searched him last but couldn't find in duty.hotel must arrange sightseeing for the guest. If it involving third party result is like that. Except this overall sabse badiya

Irresponsible Reception staffs and service. I told the night shift guy regarding wake up calls. But we didn't get the calls. So my entire plans changed due to that person.a short lady handling guests shared wrong information regarding national park. So we missed a good place. Lot of confusions at the time of chcek out. We are waiting for our invoices around 20 mins. Front desk staffs need lot of training.Need to do lot of improvements Atlast securities are waiting for something. Thank you