Gastnutzer
17. Dezember 2024
I've stayed in this hotel numerous times with my two kids. We stayed in a suite on this occasion. Lovely, room which was recently renovated. It's a shame some of that renovation money wasn't spent on soundproofing. Multiple functions on but to be expected this time of year. When folks returned to their rooms afterwards (next door & below), we could hear them talking as if in the same room as us. The bathrooms noise was even worse! It did start to subside after 2.30am.. On checkout (Sunday 15th), I waited behind an elderly gentleman who said he'd been waiting ages for someone to show up. When she did, there wasn't so much as a 'Sorry for the delay'.. Just a 'I couldn't give a sh*t' attitude. Didn't see any point in speaking to her myself, so we just left. Feeling more tired than we arrived. To the cleaning staff - Sorry! Kids opened their presents in the room so we left a mountain of cardboard!
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