Thermen Hotels in Mumbai

Beautiful historic hotel which is iconic in South Mumbai opposite the Gateway of India. The club room was beautiful and well appointed. Service was polite but requests from the room were a little slow to be responded to and we didn’t meet the ‘butler’ that was supposed to be available to us throughout our stay. There was some construction work happening on the roof directly above our room during our stay which was deafeningly loud, it took 3 calls to the front desk to get a resolution which was disappointing. At this level of hotel I would have expected at least a warning before the work started and a plan on how to mitigate its effects on us without us having to complain. Having a toddler needing an afternoon nap whilst jackhammers were pounding the ceiling was not an experience we enjoyed. To their credit they did stop the work for 2 hours to let our child nap, but the experience lessened appreciation of the Taj stay.

Ambience was just equivalent to The Taj Hotel. The front office staff were very friendly & conducted an express check-in. The housekeeping staff ensured that the rooms were clean and tidy and did replenished the consumables. The waiters and chefs greeted every guest with a broad smile & attended every request of the guests. Specially Mr. Akram did a splendid job in attending to the physically challenged guests. Overall a wonderful experience.

Das Hotel ist eine Art - mit Stil, Eleganz und Exzellenz. Die Lage ist definitiv der attraktivste Punkt. Alle Mitarbeiter sind freundlich und freundlich. Das Frühstück wurde gut ausgebreitet. Es war ein angenehmen Aufenthalt.

Ein tolles Hotel, die Mitarbeiter sind sehr glücklich Es gibt auch ein teueres Schlafzimmer, aber es ist es wert, am Abend dort zu sitzen und den Strand zu genießen. Wenn Sie aus dem Schlafzimmer trinken oder von kleinen Bars helfen, können Sie mehr als zehn zusätzliche Kosten verursachen. Die Einrichtungen im Zimmer sind nur awesome..... und die Lage verstanden es nur fantastisch ..... Worth staying kommt wieder hierher

Stay was great overall, staff is very nice and polite. The hotel property from outside looks bit old and shabby but rooms are good and comfortable.

Das Hotel ist hervorragend. Ausgezeichneter Kundenservice. Frühstücksbuffet lecker und riesig Menü.