Hotels mit Bergblick Hotels in Broadbeach

The hotel room is clean and housekeeping services are good. The only issue is that the car park is not free. Take note if you do plan to go to the ****** to play, always take a ticket when you enter the car park and when any of your travel mates have earned 5 tier points in the ****** with the star club card, go claim the free car park and you can save on paying for it. You can rent a car and go places like Yatala Pies and eat great pies.

Terrible housekeeping, apparently do housekeeping after 8th nights, but all they do is change the towels , bed sheets, throw the garbage. Shocked that did not even clean the toilet, the WC is filthy, shower walls has all the yellow stains, glass shower doors dirty, stains of toothpaste, stains on shower edges, We have 2 rooms so its the same, missing aircond remotes, aircond dripping, hair dryer doesn’t work, My God, endless! Weird to have the brown blanket and a fine thin of white sheets instead of 2 piece to sandwich the blanket. Sofa has stains and it was sunken in, that when sit in, the whole bum seems like sitting on the floor. Blinds were torn and missing, have to get the maintenance guy to fix. Vacuum was provided but when I picked up to use, its full of dust! The best part was asking us to clear the garbage before we leave! They hold our $200 deposit, so we were forced to do their housekeeping, what kind of service is this?! Lastly, they are using Queensland Government sheets. Huh?

Good location, rooms a bit dated but good enough for the price and location. Car park small. BYO blanket is advised.

Wir hatten eine bestätigte Buchung von Trip.com, aber als wir an der Rezeption ankamen, hatten sie unsere Buchung nicht. Es war nicht die Schuld von Trip, da anscheinend ein Zwischenunternehmen die Buchung verpfuscht hat. Das Blues-Fest war im Gange, also war für 100km2 alles ausgebucht. Glücklicherweise hat der sehr freundliche Manager des Phöniziers auf wundersame Weise eine 1-Zimmer-Wohnung für uns gefunden und den Urlaub gerettet. Das Hotel ist schön und sehr zentral. Ich kann nichts bemängeln, aber bestätigen Sie Ihre Buchung direkt mit dem Hotel

After having a great holiday at the Talisman last year, we booked for six weeks of winter warmth and sunshine again. We asked for & received a NW or NE facing unit so that we had views and sunshine. All good, we had apartment 36 (NW), and the weather was wonderful. We had also booked a superior apartment again. This is where it started to come unravelled. We paid for a 'superior' apartment but it felt like a 'standard' apartment. When we arrived, there were new managers/owners of the business. I complained to them about our apartment and said that it didn't appear to be a 'superior' apartment (which cost extra $$ per week) - I was told that ”you should see the 'standard' apartments”. The manager said that if we were agreeable she would like to look through the unit at the issues I wa not happy about when she could get away from the office. Neither of us followed this through. The good bits - fairly freshly painted, lovely newish curtains, everything worked (except the vacuum cleaner). Pool and spa warm and great. The Talisman is just over the road from the beach and the Oasis shopping centre with a Woolworths and restaurants etc just five minutes’ walk away. The Talisman itself is the very best location in Broadbeach. The apartment itself: - The apartment just felt grubby. I asked that the loose couch covers be cleaned as I didn't want to sit on them. They were pretty worn as well - see photo post dry cleaning. - Bedding – sheets lovely ironed fresh white sheets changed every week. However, the cotton blankets and bedspreads all needed a wash. The towels were quite thin. The beach towels cost an extra $10 to hire. - All the beds had dust balls underneath them - The shower needed a good scrub (I cleaned it myself when we arrived) - One only available power point in the kitchen area. A double, but one side was already taken up with the WIFI. Our first purchase was a power board so we could use kettle / toaster / charge phones etc. - The stove/ cooktop was clean. The oven racks etc all covered with foil so nothing could be spilt. This meant that nothing cooked properly as no air circulated; so I removed the foil. The cooktop's temperature control was haywire so everything was inclined to either burn or not cook. - The microwave was in the kitchen cupboard - maybe a fire hazard?? - No rangehood or fan in the kitchen. – and a bamboo plate hanging over the hot plates as decoration – now surely that must be a fire hazard. - Personal security/privacy in our apartment – there is no deadlock of any kind and service people come and go as they wish – they knock - if no answer, they just come on in. Cleaners to change linen, the TV repair men, the window cleaners – they are all given the master key. I might add there is no safe in the apartment. Around the apartment: - Two lifts - one or the other was going to be out of service for 8 months from March 2023 which would take it to November 2023. However, before we left this was ex