La Quinta Inn & Suites by Wyndham Mt. Laurel - Philadelphia

Could Be a Better Experience with a Few Fixes. My Experience – Mixed Feelings ⭐⭐⭐ During my stay at the hotel, the customer service was excellent. The staff was very kind and helpful at all times. However, regarding the room, I must mention a few things. The mattress was sagging, which made sleeping uncomfortable. The sink started leaking, though we reported it and it was fixed promptly, which we appreciated. As for breakfast, there was no variety, it was the same every day, which can be repetitive if you're staying for several days. Also, the shower had a temperature issue — even when set to cold, the water came out very hot, which caused a lot of discomfort. Other than these issues, I have no further complaints. With some improvements in the rooms, the overall experience could be much better.

Refrigerator and TV malfunctioning. Staff did nothing to remediate. Spoke to manager who offered no compensation or even an apology.

compared to most hotels in the Philadelphia area this is a great choice for the price/quality ratio. Nice, modern, clean and spacious room. The staff is ok, I just didn't like that they insisted on making a copy of my passport and when I asked for the copy back at check-out they told me that they always destroy it at the end of the check-in day, weird situation! And oh yes, the breakfast is very poor. what is handy is that there is both an Applebee's and a McDonalds across the street from the hotel. despite the breakfast and the issue of the passport copy I would recommend the hotel.

Hotel staff and manager were very friendly and helped resolve error on my part. The hotel was clean and decent. Shower water pressure low. Room ac wasn’t on when arrived so warm until it cooled down. Loved the deluxe suite with adjoining room.

The renovations are excellent. The bed unfortunately was too soft and did not provide comfortable rest.