Sunset Resort Canphou

The location and facilities inside the room are nice, however, the customer service is not ideal. It is normally assumed that after booking a hotel online with a booking confirmation, all necessary information is already on the confirmation letter. However, travelers who stay at this property will still have to actively reach out to the hotel for check-in ID in order to do self-check-in via iPad. It would be great if the hotel could reach out to the traveler before their check-in. What's even worse is that during the check-in process, we did a face-to-face meeting via iPad, and there was no information provided by the staff that we would need a password to enter the hotel after certain hours. After dinner outside, when we returned to the hotel, we were locked outside the hotel, and luckily, we were able to call the Japanese phone number via the public phone. It would have been a nightmare if there had been no public phone or if no one from the hotel had picked up the phone.

非常方便，地點很好，房間很大很舒適，無人櫃檯也挺方便簡易好操作，下次有機會還會來，這次只住了一晚有點可惜，下次要住兩晚

公寓型飯店自助報到和退房便利，設備應有盡有，環境乾淨舒適，空間大，尤其廚房設備、雙衛浴令人非常滿意。樓下有全家便利商店超級方便，外加步行7分鐘左右就到達星巴克，周圍一堆餐廳，外食也不擔心。