The Wellwood Arms

"We stayed at the Wellwood last night. Room was absolutely beautiful, very well presented and spotless. Lots of local information and fast free WiFi. Bed was super comfy and the room was dark. A tad noisy until the pub shut but that is to be expected and it wasn't dreadful. Very much cheaper than other is town which did not provide breakfast. We had dinner which was wonderful in itself. Slightly disappointed that when we asked to order dessert (at 8.20pm) the kitchen was closed and the kitchen staff had gone home! Had we been told earlier, we would have ordered dessert at the beginning of the meal. We weren't told that this may be the case when we were ordering- my son even asked if we should order dessert at the beginning. Disappointing. We joined in the pub quiz (we were awful) and we were made to feel very welcome throughout our stay. We had a wonderful time and would very much recommend. "

Bertram's

"I had a lovely large room with a very comfortable bed and an excellent bathroom with great toiletries. There were several extras including a small fridge with fresh milk and cold drinking water & lots of coffees and tea varieties . The breakfast was exceedingly generous and delicious , setting me up for the day . The accommodation is within easy walk to the dunes and the beach or along the river .Although there is no on site parking ,there is plenty nearby . The staff were very friendly and helpful .I will definitely choose to stay there again ."

Beautiful 3 bedroom lodge with hot tub in stunning Northumberland

Barnacre

"We booked a week away as a family and the house suited us perfectly. Plenty of bedrooms- bathrooms and all on one level. The house itself is perfect with good quality furnishings and fittings and we were delighted. Until the third day!! And from then on I have to be honest and say we were , and still are, extremely disappointed. The gas fire in the small lounge was making a very strange banging noise which was getting louder. I phoned for the owner who came to take a look. She was extremely dismissive of the problem asking us what did we expect from a 35 year old boiler. When we said we were worried about it being unsafe she very rudely stormed out of the house saying “ I’ll turn it off then!” We had the rest of the holiday with no heat in one half of the property. I contacted Sykes Cottages on return and asked them to look into this and advise re compensation as we’d paid for a house with central heating and didn’t have any for half of our stay. The owner was and still is very unco- operative asking for photos to prove our point? How she thinks we can do that I don’t know. She is also claiming that we asked her to turn it off which is just not true. As we pointed out we were concerned about the danger of a faulty boiler. We are not a rude or impolite family and don’t expect to be treated in this way when we have paid quite a lot of money to stay in any property. I’m really sorry to have to write all this but have been left with no alternative. If you’re thinking of renting Barnacre just be aware of a very poor and unnecessary attitude from the owner."