Borgo Pulciano Agriturismo

Beautiful surroundings of Umbria and relaxing hotel. Restaurant very reasonable prices and chef very friendly. The menu catered for allergies extremely well and out my mind at rest. Food was delightful and staff friendly. Will be revisiting!

From the outside this agriturismo looks pretty nice. But, first of all, I don’t think we’ve ever felt less welcomed when checking in. Then into our room… cold, bare, unwelcoming, with bare walls and lacking any charm whatsoever. We have stayed in many agriturismi and other types of lodging in Italy over a 24 year period, and this is the first one we’ve ever found without a bidet. I decided I could (grudgingly) live without one. But then after showering, we found that the bathroom floor floods because of the way the shower is constructed. When we asked for more towels to mop up the water, they wanted to charge us €10, I think for each extra towel. We had never heard of anything like this! I know that sometimes a hotel will charge for damaged or soiled towels or linens, but we were only asking for towels to clean up the flooded bathroom due to a badly designed shower. Also our kitchen had a four burner stove, but not a single pot or pan to cook or reheat anything in! After a couple of day of days, most of the staff became friendlier, but the two women working there remained pretty sour and unfriendly. When they remodeled this place, it seems like they did it on the cheap, didn’t really pay attention to details that would’ve made it nicer and left some details unfinished, like unfinished trim. The room smelled like concrete and there were gouges in the wall that hadn’t been repaired. On the plus side, the bed was comfortable, the room seemed clean enough, the heating worked, and there was good Wi-Fi. However, we feel that the bad/funky far outweighs the good.This place is owned by the Garibaldi chain of hotels and it’s obvious that either the hotel chain management or the staff seem not to care very much. We left early (and lost one night’s fee), but we wanted to move on to somewhere more welcoming.

Beautiful borgo with spacious and comfortable “self catering” accomodation, nicely located in a quiet and charming part of Umbria with beautiful views. The parking right outside the cottage was perfect. The beds were great. The restaurant is good but if you’re there for a few days and wish to cook a meal or even boil and egg in your kitchen this is impossible. There are NO kitchen cooking implements, not a pot, not a pan, not a coffee pot, nothing with which to wash up, not even a plug for the kitchen sink. One has to bring the whole kitchen along. We had to buy an espresso Mokka pot just to be able to have coffee. Yet they have dining facilities, a fridge, some cutlery, no wine glasses. This was disappointing. The pool area is great, but you must wear a swimming cap which is written nowhere and on booking directly as I did, they don’t tell you this. On arrival they offer you one for €3. It’s most annoying when one has these already at home. Swimming towels can be borrowed with a deposit. The double volume, attic style cottages with bed upstairs are exceptionally hot upstairs, the air conditioning does not reach there. We had to bring a mattress down to the lower level and use the sleeper couch in order to sleep on subsequent nights. The staff are pleasant and helpful and make an effort to find solutions to problems. We were assisted with a late arrival restaurant booking but I also realize now that cooking in our own self catering cottage would have been impossible so they had to make a plan for us.

Eravamo già entusiasta al momento della prenotazione all' idea di trascorrere 4 giorni di totale relax. All'arrivo abbiamo trovato ciò che ci aspettavamo: un bellissimo borgo immerso nel verde, piscina e campagna umbra. Per iniziare ogni mattina, in aggiunta alla colazione al buffet con una quantità di scelta incredibile, il cuoco preparava schiacciate pizze e focacce buonissime. La piscina di cui abbiamo goduto in quei giorni era molto curata e pulita. Da evidenziare il servizio di disinfestazione che la struttura effettua periodicamente infatti durante la nostra permanenza non abbiamo visto volare un insetto, solo api. Le portate della cena sono state ottime e la torta, offerta dalla casa, era veramente deliziosa. Un ringraziamento particolare al personale tutto Santi e Stefania dalla cucina e Graziano e Sabrina che ci hanno fatto sentire come a casa.

Abbiamo ricevuto una smartbox in regalo, una cena + un pernottamento + prima colazione a buffet per 3 persone in questo romantico borgo medioevale ed è stata una piacevole sorpesa. Il Borgo è ben ristrutturato e mantenuto, molto raccolto e accessibile, suggestivo di sera. Siamo arrivati nel primo pomeriggio di mercoledì e abbiamo subito usufruito delle due piscine del Borgo in totale serenità e tranquillità, eravamo soli. L'appartamentino Beatrice è molto carino e davvero comodo addirittura per 4 persone: ingresso in sala con letto di una piazza e mezzo abbondante, angolo cottura ben posizionato, riservato e fornito del necessario, camera matrimoniale separata spaziosa e arredata con cura, bagno con ampia doccia in muratura, peccato che il vetro sia piccolo e si allaghi un pochino la zona dei sanitari davanti. Buona la cena nel caratteristico ristorante del Borgo, con scelta di primi e secondi piatti tipici locali anche a base di tartufo. Abbondate la colazione sia dolce sia salata con dolci, torte e pane casalinghi e salumi locali. Consiglio vivamente per una dolce fuga dalla frenetica quotidianità.

Siamo stati decisamente bene,non ricordo i nomi della signora alla reception e del signore al bar/ristorante sono stati sempre gentili e disponibili. La location è molto bella,le stanze buone,il nostro bagno avrebbe qualcosa da migliorare per il lavabo posto ad angolo,trovato un po’ scomodo,ma comunque sono dettagli.