Sandals Montego Bay All Inclusive - Couples Only

The entertainment staff was fantastic! We loved Geo, “Super Mario”, Darrel, Christopher, and Caloney was the best bartender! Also, Jordan on the saxophone was amazing! We had a great time playing beach volleyball with the staff too! Everyone was wonderful and our view was beautiful!

My husband and I came to this location for our anniversary. We like Sandals and have been at different locations and to Jamaica before. This was our first time at Montego Bay. We arrived for reunion week for returning guest. The staff were great as always. Very helpful and courteous. This Montego Bay location being the original sandals I was surprised the entertainment was pretty much non existent. I didn’t hear reggae music playing throughout the day. No Bob Marley music at all. How could that happen? I heard American music that I could hear anytime. We come to Jamaica to feel and see the culture. We would like to have had Reggae and cultural entertainment. Several guest we spoke with agreed and were disappointed. They took out their own playlist and speakers. It felt like I was at a resort in Florida. I heard that Montego Bay was an entertaining resort but it was the opposite. It was quite but relaxing. Something felt off. A few menu items were out of stock in two of the restaurants. Butches was highly recommended but the steak was not up to expectations. We are returning to sandals but will go to another location. I did enjoy the Red Line Spa. They were great! The resort and rooms were clean.

This property earned five stars for its excellent service, great food and proximity to the airport. We stayed in an oceanfront honeymoon club level room with tranquility soaking tub. Overall, I thought the room was lovely. It’s been nicely upgraded and has a sizable closet and huge walk-in shower. The room overall is a little smaller than other Sandals rooms we’ve stayed in (this was our 10th Sandals stay and 9th Sandals overall). Bed was comfy and room was clean. Kudos to housekeeping for doing an excellent job. As always, service and staff were excellent. We’d like to shoutout Leroy at the Latitudes Bar, which is a tranquil, secluded bar over the water with hammocks (our fav bar there). Terry Ann at the bar by Mariners kept the drinks flowing and conversation going; very fun. Butch’s - Absolutely go for a la carte breakfast. (No reservation for breakfast needed. Breakfast ends promptly at 11, not available Sundays). We had breakfast there twice and enjoyed steak and eggs, a lobster and crab omelette and smoked salmon Benedict to give an idea of the menu. We had a lovely birthday dinner there for my husband but it’s hard to get in for dinner, so book a reservation as soon as you arrive! (Only restaurant that requires a dinner reservation). I always recommend Club Level or Butler so you have an advocate for anything you need from an extra bottle of bubbles in your room to towels…or snails. Example: I was craving escargots the entire time but Bayside was out until our last night, Sunday. Knowing we had a reservation at Butch's, Cory the concierge made it happen. I had escargots to go as my appetizer. So. Good. Would I have been ok without the food before the food? Of course. But he went above and beyond. Speaking of food before the food, soy is excellent for an entire meal or a heavy appetizer of a couple sushi rolls. The champagne roll was our favorite. (Opens at 5:30 nightly) Much love to the spa and Alecia for a great raindrops dream massage. If I had to find a negative it would be the smaller pool sizes. Example: the pool by the piano bar had 18 chairs and all were taken by butlers early on for their guests. That said never had a problem finding a chair on the beach. EXCURSION: We wanted something close, and loving scary stories, we opted for a night time tour with Island routes of the Rose Hall Great House down the road. A private driver takes you to the 6,000 acre property, where you go on a guided spooky tour learning about the “White Witch”. We enjoyed the tour very much and learning more about the culture and history of the plantation. Plus, actors dressed as ghosts scared my husband so it was priceless.

Thought long and hard about the scoring of this review as we chose the wrong resort so that isn’t their fault However when looking at scores for other places that we loved I feel I have scored correctly We chose wrong. We’ve been to 2 other sandals resorts and loved them . See previous reviews but this one was wrong for us on many levels and was a poorer resort in its offerings It’s too busy and brash for us with many groups here. The sandals brand is sold on being for couples but not really here! Yes lots of couples but lots in big groups. And a great sense of entitlement from many guests showing a lack of consideration for others. The overall look of the resort on a beautiful beach is superb and the grounds are beautiful and so well kept. The staff are very friendly too and all smile and say hello ( with the odd exception) Location 10 minutes drive from the airport and from the backs of the rooms ( Almond) you can see the airport runway! From late morning to early evening you can hear and see planes taking off! It’s not too disturbing. It’s not like being on the flight path for Heathrow but for 10 seconds or so you do hear the aircraft each time one takes off. Welcome Compared with other sandals check ins it wasnt very friendly. There was just us and one other person ( where was his partner?) and we were the only ones staying club. Concierge brought us a cold towel then someone else took us through to the club lounge to check in! I think we were then passed through a couple of others before one of them took us to our room. Brief tour and that was it . No details given on resort/ restaurant opening and closing/ use of app/ Gina etc . At other sandals we have found this a bit drawn out but this was completely the other way and we would have liked a bit more info on the place really particularly as work is being done on the main restaurant building and this has impacted When and where places are open. Accommodation/ room In Almond building on 3rd floor. Great view. Quiet. Comfortable all we needed. Club room so have their facilities too which include full mini bar with spirits stocked up daily . Also room service if required - we didn’t use this but could see a lot did by number of plates outside rooms. Club lounge available with sofas, drinks and tvs Food/ dining Overall poor. Best meals were Butches, Soy and Cucina Romana for breakfast and dinner - Italian The rest quite poor to average. Cold food at Bayside dinner ( French) and uncooked vegetables Very poor at Stewfish, again cold and waitress just didn’t seem interested Tokyo Jos! Great concept but poor delivery. Waitress rushed through her script, didn’t ask us if we wanted drinks so we had to get own from bar which she then told us off for doing ( Racquel) and just mediocre tasting food with too much oil. Not keen on standing by a flaming wok watching food being cooked. No offer of dessert. Cafe de Paris where you can pick up coffees and sweet desserts. The staff were very su

My wife and I just returned from another amazing trip to Sandals MoBay. We stayed December 20th thru the 27th. This was our 4th Christmas in a row and it did not disappoint. The weather was a little rainier than previous years but the stay was still great. Our butlers Stevan & Marvin made sure our every need was met before we even asked. They are an amazing team and we always look forward to seeing them each trip. While there were a few faces missing and several on vacation, it was great to see the many amazing team members that make MoBay our home away from home. The staff did an amazing job decorating the entire resort with holiday lights and decorations and we joined in the fun by decorating our balcony. Some individuals complain about the age of the property however we feel they have done an excellent job over the past 10 years remodeling all of the rooms and restaurants. We can’t say enough about the staff and how they make this a 5-Star Resort. From Rayon and Ramario, our favorite bartenders at the main bar to Dane and his incredible rainbow shots at night at the piano bar. Joel and his team at Soy are truly amazing and the sushi is one of our favorites. Butches remains a great experience however we did miss seeing Horace there but later found he had been moved to Tokyo Joes. Our thanks to Chris and his entire leadership team to include Anna Kay, Chris Grant and Duncan. You and your team are why we consider MoBay part of our family and our home away from home. We can’t wait to see you guys on our next trip.

Resort nicely decorated for Christmas and grounds look great.Unfortunatel some restaurants are closed under construction. Oleanders, the italuan , Saltfish although their menu offered its not the same. So not good. value for your dollar