Ambasciatori Palace

We stayed here in October for 3 nights. Check in was not very friendly at all. I had to ask about the parking as we had parked on the road and she said it was at another hotel when it says they have parking on site. I had to ask about breakfast, when and where it was and then we get to our room and there is no information about a wifi code. I called the receptionist and she said there isn't one, just look for the hotel's name as an option in the choices of networks. There was no restaurant open other than breakfast and I have no idea where or if there is a bar. The breakfast was good and the workers in there were friendly. Also it rained one day and we were very wet so we asked at the reception how to turn on the heat because we couldn't get it to come on and we were told there is no heat until Nov. 1st. So our jackets are soaking wet and our towels are cold and wet because the room is cold. Again no mention of this in the room, it's like they don't want to tell you anything and you'll only find out when and if you need it. The bathroom needed some hooks that weren't 10 feet away from the shower and a couple shelves to put your things on. I would never recommend this hotel.

Ottimo hotel posizionato in centro Montecatini; personale gentile e camere molto comode. L'arredo non è modernissimo ma è tenuto tutto in ordine e in ottimo stato. Ottima colazione a buffet con vasta scelta tra dolce e salato.

SEHR SCHLECHTER SERVICE, SIE HABEN UNSERE KOFFER NICHT GETRAGEN, DER MANN AN DER REZEPTION WAR NICHT FREUNDLICH, ER SAGT UNS, DASS UNSERE KOFFER BEREITS IN UNSEREM ZIMMER SIND UND ES WAHR NICHT, SIE SIND IN EINER ECKE UNTEN AN DER REZEPTION, DIE BETTEN HART UND SEHR UNBEQUEM. NEIN, ICH EMPFEHLE DIESES HOTEL.

Hotel, das vom Glanz vergangener Zeiten lebt ... vor allem was den äußeren Teil betrifft, ist es definitiv kein 4-Sterne-Hotel ... Wir waren in einer Suite untergebracht und die Klimaanlage, insbesondere in dem Teil, in dem meine Tochter schlief, funktionierte nicht so Da die Tage heiß waren, konnten wir uns nicht gut ausruhen. Das Frühstück, sowohl süß als auch herzhaft, ist abwechslungsreich, mit hervorragenden Produkten und einem sehr aufmerksamen und freundlichen Personal. Ausgezeichnete Position.