Il Pellicano

Great experience. Lovely rooms Staff cordial Great gym Pool v small. Long way down to sea side. Make sure you book a chair Had a massive run in with staff after I was given a chair by a staff member but then got told to move because someone else booked that chair!! I had to move No one used the chair!! Very expensive food so be ready but quality v good Last hour was very sad. Booked a transfer to Rome 500 euro. Small Mercedes came - couldn’t fit bags Massive blow up with manager who said it was my problem They wanted to charge me another 500 to move bags in seperate car! After spending thousands on hotel I found this ordinary Anyway - nice but wouldn’t go back

Beautiful — but missing heart and soul: Il Pellicano, Porto Ercole There is no denying that Il Pellicano is a stunning property — iconic views, cinematic glamour, and a slice of old-school Italian seaside luxury. However, after staying at the Rosewood in Tuscany immediately before, our expectations were high — and Il Pellicano simply didn’t measure up where it matters most: service, comfort, and soul. Despite the ultra-premium price tag and boutique size, the staff felt like a team of overworked seasonal hires — the same faces covering breakfast, lunch, and dinner service — exhausted and constantly forgetting our names and room number. For a hotel in this category, those small touches of warmth and personalization are everything, and they were noticeably absent. The week we stayed was scorching, and the air-conditioning in our room never worked properly — leaving us sweating and waking repeatedly throughout the night. Plunging into the sea each afternoon was essential just to cool down — yet bizarrely, the hotel only had two foam noodles available for guests. For a property of this caliber, investing in a dozen so everyone can comfortably float in the sea on hot days seems like an obvious (and inexpensive) solution. There was no appearance of the owner or even a general manager presence anywhere on property, which perhaps explains why the place feels like it’s running on autopilot. Dinner at the Michelin-starred restaurant was very good — but once again hampered by the tired, lackluster waitstaff. The requirement to pre-order the €60 Margherita pizza one day in advance at the lunch restaurant felt totally absurd (we skipped it). Spa treatments were perfectly acceptable, but forgettable. The hotel boutique, however, is fabulous and absolutely worth a visit. In short: Il Pellicano remains a gorgeous destination and an important name in Italian luxury, but it feels like a legend resting on its reputation. Without a stronger heartbeat, modern hospitality mindset, and refreshed leadership on site, it risks becoming a beautiful relic rather than a world-class experience.

From the moment we arrived until we left we felt at home, a fantastic welcome from Angelo and his staff and a nice upgrade to a room with a sea view. The service was top notch throughout our stay, as was breakfast, lunch and dinner. We can happily recommend the restaurant, we ate the Michelin menu on the first day and the classic menu on the second day, both were really good. Unfortunately we were at the hotel just when they opened and due to the weather we couldn't sit outside and eat which was a shame as the view from the veranda is breathtaking. Otherwise the pool bar was very nice too with really good service, the indoor bar was also without any complaints. Something we definitely want to highlight is the gym, the gym is important in a hotel. 5 star Mediterranean hotels normally don't have any particularly fun gyms, Il Pellicano offers without comparison the best gym we have visited in a hotel - regardless of star rating. Good machines, friendly staff and order. Finally something important if you drive Italian, good parking with plenty of space where you don't have to worry about whether your car is still whole and clean the next day - Il Pellicano offers valet parking with a fantastically nice garage. We could write much much more, we can only recommend the hotel and will come back many times. We thank Angelo and his staff for two fantastic days and nights, the service was not only good it was going the extra mile.

I traveled to Il Pellicano with my 2 adult daughters. We stayed in a garden suite that was so spacious and comfortable and had a beautiful courtyard too. This is by far my favorite hotel. The service is exceptional. You don’t feel like you’re staying in a resort, but in your own villa. Within the first day the servers remember everything, what type of water you drink, what coffee you prefer, what sun lounger do you like? I mean, everything. The food is incredible. From the apertivo bites, to the beach side found to the restaurants it’s all delicious, fresh and expertly prepared. We did a cooking class where Chef Paolo taught us how to make pasta. We had the help of our server Christian who translated for us and we had so much fun. I hope to return here…. Many times !