Annandale Arms Hotel

Fabulous time with family celebrating my husbands 60th. A menu was set by the chef and myself to accommodate all my guests including those with allergies, we then ordered ahead so on the night everything went smoothly . Well decorated restaurant and bar which have been recently renovated, this renovation is a work in progress throughout the hotel so the end result will hopefully match the completed works! They kindly closed the restaurant to other guests so we had the space to ourselves which was lovely. The staff were all helpful and friendly without being intrusive. The food was good , hot and plentiful and the choice was quite extensive. We had such a good time and would definitely return !

Staying locally we visited the Annandale Arms Hotel for dinner. Their website stated meals started at 17:00 however we were told that this had now changed to 18:00. This was not a great problem and we decided to have a drink in their beer garden while we waited. We asked to see the menu while we were waiting. The beer garden consisted of only two tables both of which were taken so we sat on the dge of a flower planter. At 18:00 we went back into the bar area and took a table. When we next went to the bar we asked if we just order at the bar or is it table service. I was advised it was table service and just ti take a seat. After a few minutes the original mar man (Kieran) who gave us the menus came out and informed us that as we had not booked a table therecwould be quite a wait. Why had jhe not told us this earlier when we first came in ? After speaking to the current bar ,man ( Taylor ) we asked if we could speak to the manager, again after some time he came back but siad the manager vwas too busy to come and speak to us. Feeling severly annoyd we decided to leave and go elsewhere. Will definately not return to this hotel. Customer service is shocking and attitude of the manager needs addressing. Credit to taylor for at least listening to our concern and trying to get the manager to speak to us. Perhaps Kieran needs to look at his management skills.

We were made to feel really welcome when we arrived at The Annandale Arms. The staff were warm and friendly and went above and beyond to ensure we had everything we needed for our stay. The food was delicious - we had the Sunday carvery and the local music festival meant great live music was being played in the bar and made for a fantastic atmosphere. The new owners seem to be working hard to ensure that this beautiful hotel lives up to its potential. We had the best time and would thoroughly recommend.

What a great place to eat! Staff were very friendly and attentive especially the waiter & waitress that served us. The food was reasonably priced and absolutely delicious. The restaurant had a relaxed atmosphere and looked like it hasn't long been refurbished. Plenty of parking right outside. Won't hesitate to book again when we return to Moffat.

Undoubtedly the best meal we have enjoyed in Moffat. The menu was extensive and very reasonably prices. The lass serving was friendly and helpful. The owner made the effort to check we were happy. Just a great experience and we will definitely be back. Thank you.

We have returned to the Annandale Arms time and time again. It's minutes from the motorway, always friendly and welcoming, and the food punches above it's weight in the menu, the quality and is really tasty. With a convenient car park, dog friendly rooms on the courtyard, and helpful friendly staff (how many times have you been offered a mince pie by a cleaner?!) it's great value and always a relief to arrive. Some rooms are a bit tired, but under new owners they are gradually being 'done up' as have the public areas already.