Hôtel Koh-I Nor by les Etincelles

The hotel is marketed as a 5-star luxury property, primarily due to its ski activities and prime location. While the rooms are cozy and the food is good, the service does not consistently match the hotel's 5-star rating. It's not that you won't be treated well, but if you're someone who pays attention to detail, you may find the service in the dining and bar areas lacking. Additionally, the breakfast, though decent, falls short of luxury standards and could use an upgrade. My family has stayed at this hotel three times and will likely return, largely because there aren't many alternatives in Val Thorens at this level. However, during our last visit, we opted for breakfast only, having grown tired of the repetitive dinner menus and inconsistent service in the main restaurant. On a positive note, we only dined at the main restaurant due to our young daughter, and I believe the other restaurants within the hotel may offer a higher level of service. It's also worth mentioning that not all staff members are lacking in competence. After three visits, it's clear that the hotel struggles to find high-quality staff for the entire ski season. However, given the high prices, guests should not have to contend with these staffing issues.