Sea Turtle House Moalboal

The location of the place is great. However the room is big let down. They have a old setting of room with old bed. I went with my 3 kids and we left within few hours of arrival. No water in sink, heater not working and they gave kettle to boil water it was so dirty. An old air con with dirty fan, the only pipe that has water the water was spraying in different direction.I booked from *********** and complain regard to this. The accommodation did not even respond to my complaint. Road to this place also not easy so for me to take tuk tuk that night to nearby town for better hotel was so inconvenient with my small kids.

No electricity when we arrived, the shower didn’t work, the WiFi was non-existent. We were at the mercy of the hosts for a car or tuk tuk ride everywhere. The “food” onsite was unedible. The hosts were only interested in upselling tours or rides. When I queried the rate we had paid with ********** I was given the brush off but local places were one fifth of what we paid. We requested a refund but got nothing back. We left after one miserable night. We came for the snorkelling but the current was too strong onsite. Utterly disappointing. Do not go there.

I had a lovely stay at the Sea turtle house! The property has a calm and relaxing vibe, close to white beach and about 10-15 min motorbike ride to Panagsama. The family is very welcoming and wonderful, and Kim who was my tour guide for my excusions was very kind, attentive and accommodating to my needs. I would love to visit again!

Worse experience ever... when we arrived only, hotel told us the room booked and paid was not available. I had to insist for them to even look around for equivalent stay, which they could not find. Hotel had plenty of tile BEFORE my arrival to warn me to find another hotel, and did not bother to do so... i had to find myself another hotel, last minute, resulting me to pay for a taxi to find a new place, and very expenvive new room 10 km away from original stay location. this is worse travel experience I ever had over last 40 years.

Beautiful views, friendly staff but below basic room and bathroom

Room was cleaned, staff was courteous, the beach was right in front of.