Wingate by Wyndham Moab Bewertungen

Overall, the hotel makes a very nice and clean impression. However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform. After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details. Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €. This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details. After checking in at the hotel, a further booking of €162.27 was charged to my card. I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out. The first reserved amount was released a few days after check-out, but the second was not. On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again. The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00. I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card. I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.

Great hotel just at the far side of town. Easy to park. Clean spacious rooms. Comfy bed. Nice bathroom. Would stay again.

Quick and friendly service. Had everything we needed for a short overnight road trip pit stop.

Best hotel I’ve stayed in this year. Very clean. Very professional staff. Better than average breakfast all for a pretty low price. A+

The breakfast was ok. The service is good. The location is a little bit far from the National parks, but no very.

Clean & comfy

very clean and good service

這個酒店很惡劣！入住後發現窗簾拉不上去，房間很黑，這是基本條件，而且房價很貴，不能接受。要求前台換房間，説沒有了，這時看客人在不斷入住。這種情況慣例是給換房間或升級。通過攜程協調兩次都不行。攜程服務不錯，給了一定賠償作心裏安慰吧。

原計劃衹住一晚上，後來擔心一天時間不夠玩遍拱門，，所以就又訂了一晚同房型的。結果入住的時候，我反覆和前台確認：我的訂單是自動合併一起處理還是需要第二天再CHECK IN一次，她告訴我一次都處理好了。結果第二天我不放心去前台問，另一位工作人員才又給我辦了一次入住。摩押不大，和中國的一個鎮差不多，所以酒店的位置不重要，這家店的位置也不錯。停車的話，樓前大概有二十個車位，樓後還有一個停車場，大概也有幾十個車位。整體來説，性價比不錯，推薦入住。

位置和設施都挺好的，在MOAB小鎮中心，吃飯購物很方便，因為自己開車，所以去拱門公園也方便。非常不滿意之處如下：因為我們在這裏住兩天，所以不要求第二天早上收拾房間，也沒有放小費，結果第二天回房時我們發現服務員進來過，因為其中一個床鋪過了。令我們惱火的是，第二天早上六點，床頭鬧鐘響了，把所有人都吵醒了。因為不熟悉鬧鐘原理，隔幾分鐘響一次，反覆多次。因為前一天沒有這種情況，所以我很懷疑是房間服務員故意打開的鬧鈴。

很新的酒店，但有好幾個地方需要維修了。可見保養也很重要。

離小鎮熱鬧的地方還是遠了點，感覺都到小鎮盡頭了，房間有股味道，不好聞，窗簾和空調的味道，我不是很推薦。 感覺歡朋和假日智選的位置會更好，如果我沒記錯，hyatt place位置好像也不錯。

非常乾淨整潔，還有室外泳池但是我們沒有使用。離國家公園很近非常方便，早餐簡單但是還不錯，很方便。

房間設施和酒店環境相當於國內亞朵以上水平，有國內四星級酒店水平，除了自助早餐不及國內豐富，但算是美式早餐中還不錯的酒店。值得推薦，強烈再次入住。