Gastnutzer
2. Juli 2024
I was looking forward to a nice stay and a good night's sleep after a long day's work in Cape Breton. After a Google Maps search, McNeils seemed like a decent choice. I called and booked a room for two nights, with no mention of any office closure times or check-in instructions. After finishing work, I drove half an hour outside the city to McNeils, arriving at 11:00 pm. Despite the office being lit up, there was no response to my doorbell rings or knocks. I called the number provided, but Jim, who took my booking, ignored my calls and didn't answer the door. He knew I was on my way but left me stranded late on a holiday weekend with no place to stay, forcing me to scramble for accommodations. Fortunately, another hotel found me a room, but it was almost an hour away. The next day, I received a nasty voicemail from Jim, sarcastically thanking me for not showing up. He called me an a@@hole and even threatened to pay me a visit at the job site where I was working. This violent and unprofessional behavior is unacceptable. Jim clearly had no intention of checking me in or honoring my booking. I strongly advise avoiding this motel. The owner is violent, unprofessional, and left me in a difficult situation, costing me time, gas, and a lot of stress. Be very aware of this dangerous and unreliable establishment. We have the voicemail for anyone to listen too.
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