Holiday Inn Milton Keynes - Central

The room was not as expected from seeing photos online. Bathroom got issues with toilet seat not fixing the toilet, way too small and not clean. Also paint work is clipped and patchy. Pillows really lumpy and uncomfortable. The rest of the room is ok and having access to swimming pool is good but not value for money I would say.

Really good location for shopping, theatre and cinema. parking was limited and expensive. Breakfast was really good. fresh fruit was very good, as was the cooked food elements.

The staff was incredibly friendly and accommodating, always going out of their way to make sure our stay was perfect.

Nice that you can use pool and steam room

Room was very clean and the decor was modern and well maintained. Bathroom was of a good size, with a huge shower. The tiles of the bathroom floor need fixing as most have lost the grouting and are wobbly. There was no info about the room or the services offered. The phone in the room did not dial reception either.

Disappointed as we have been a big fan of the Holiday Inn in CMK. The standard room is very standard. For the price we paid, we got a very small room and bed. The amenities are basic for a 4 star holiday. You have to ask for items which are not in the room and limited in what they provided. The AC did not work and was provided with an electric heater. The bed spread is too big for the bed that they tuck it in making it difficult to pull the quilt over you at night. There was a finger nail and hair found in the room. No extractor fan in the bathroom and the shower pressure was poor. I’m guessing our room was on a stairwell or basement because it was extremely cold in the bathroom. However, the location was central but best to park the car around the side of the hotel. The fee to park for the day was £5.40 compared to £15 in the hotel car park. The swimming pool area is in desperate need of renovation and the changing area is unclean. The breakfast is decent but is it worth £17.95 compared to the same breakfast in nearby restaurants for under £7 our answer is no. The waitresses were friendly and helpful especially Freda and Karen. Compared to the many 4 star hotels we have stayed in, this hotel is not worthy of 4 stars.