Palazzo Cordusio, a Gran Melia Hotel

噩夢般入住 1.酒店在兩條地鐵上面，從早上五點開始轟隆隆直到晚上十一點，像地震一樣，沒辦法睡 2.大多數工作人員培訓不夠，無服務意識，態度惡劣業餘，極少數人可以 3.酒店收費和四季酒店接近，但沒有任何配套，一層沒有酒店大門停車，要自己脱行李，一層接待廳沒有，是個過道，要上 5 層樓頂辦理入住，一個衹有一個沙發的小廳，除此之外，沒有任何配套，餐廳酒吧要消費才可坐坐，健身房在三層客房一個老舊空間 4.酒店客房床單一個醫院消毒水味道，毛巾用完第二天眼睛發炎。 我衹想説“酒店這樣太黑心，賺黑心錢，記住天地有公道”

Just got home from our fantastic trip to Italy with Milan as the final leg of our trip. This property served as the grand finale with the ultra modern room and amenities, outstanding restaurant and outdoor bar, and perhaps best of all, the outstanding staff. The hotel staff is elite and one of the best most accommodating and helpful staffs I’ve ever experienced (Seoul’s Grand Hyatt being the other). Daniel and his female colleague whose name escapes me at the concierge desk was simply first rate in all their recommendations. So was the front desk staff at check in who made us feel like royalty, and the front desk staffer who was so spot on on her recommendation of a local brand shopping area (near Brera) for what we were looking for. The female restaurant manager whose name I didn’t catch was so helpful and attentive to our needs. The location of the hotel is hard to beat (less than a football field walk to the Duomo) and shopping and restaurants. Bathroom was amazing and room came with every amenity imaginable from state of the steamer and some hair curling device I don’t know about but she appreciated. Overall, an outstanding, elite level property!

I’m a handicapped. I was too tired and needed just a sofa at the lobby for 20 mins and a coffee. Melia hotel was closed for the private party. Anyway, the manager allowed me to sit inside the very distingue interior and to have my coffee. The high level of services starts from the empathy! If the hotel helps not only to its guest and is opened to all adequate people it generates hotel’s success. Kindest regards to the manager and the doorman who helped me. Next my visit to Milano will be with this beautiful hotel.