Holiday Inn Midland

I love the big, open area where the indoor pool is, along with the game room. It makes you feel like you’re on a vacation somewhere warm, and not just Midland. Kids love the pool and game room! Clean, big rooms, nice staff

The staff was so kind and helpful! Room was clean and comfortable. Restaurant has great food and drinks! Pool was awesome!

Monday water was to be off 9am-6pm Water did NOT come back on until 8:15 pm Fire alarm went off 9:00 pm had to evacuate. Not fire related pipe broke and first floor flooded no water until further notice Parking lot was full of snow and ice upon arrival Sunday and not plowed until Late Monday afternoon

It is unique because it has a saltwater pool which I need due to a family member's allergies. The front desk was unfriendly upon check-in and check-out. I reserved the room with a crib. Upon check-in, I asked about it. I was told it would be sent. We had to call down later that night to get it delivered. Upon checking out, I seemed to be more of a bother. I set my keys on the counter and, I was directed to put them in the return box. She couldn't even be bothered to take the keys. There are SOOOO many rules. The ones I have an issue with are that you cannot have any alcoholic beverages or food poolside unless from their restaurant. I ordered pizzas and it took over an hour for it to be served. Someone pooped all over the shallow end. I'm not sure what they did to clean it other than scooping it out. We left, but I had to run up and down to get the pizza that I kept being told "15 more minutes). People were still swimming in the pool. I'm sure it couldn't possibly be clean to swim in. We will not be back.

Do better next time Kids running up and down the hallways banging on doors repeatedly. No respect for other guests and no one did anything about it when complained.

Enjoyed our stay. Room was clean, staff was friendly, breakfast buffet was excellent. Highly recommend.