FOUND Hotel, Miami Beach, Series by Marriott

Do not recommend. Very complicated, online check-in process. Asked to check in a few hours early just to put down our bags --- it was $20/hr fee for each hour early. Also same but more expensive for check-out. "Renovated" property, but not done well...however it still says "Alden Hotel" outside and nothing about Found by Miami Sonder.... poor service, rude staff. Also very FEW staff. The bathroom is so small that it's humorous.... we had their largest king room available by the way. Location: it's Miami beach so everything's expensive but this hotel literally faces a BUSY highway and instead of the beach. The beach is a 5 minute walk... just 2 streets over but you cannot see anything from this ancient, poorly renovated hotel. Bar Luca is a standout and much better than the hotel. Great bartenders.

Hotel is overall very nice, a few small updates could change this easily to 5 stars. First, lobby area could stand to be a bit brighter, it's cozy but very dark for a beach area hotel. Second, the room I had did have a great sized closet area, but no light in it. Room was also just big enough for a bistro table which would have been a nice addition. Bathroom is small, but overall clean and great. You cannot beat the location for the price, it is a one block walk to a very nice beach area that was never too crowded - dollar for dollar it is hard to beat this property. Interaction with staff was the letdown - several mornings we left to a dark lobby with a sleeping front desk employee, and at check-in (5pm in my case) they "weren't sure if the room was ready"... And proceeded to announce my room number out loud in front of the whole lobby and restaurant which is a big no-no in my opinion. Some training and attention to details could really get this property to 5 stars.