Palazzo di Varignana

Já fui várias vezes. Atendimento espetacular, quartos grandes e limpos, café da manhã maravilhoso, lugar em meio a natureza. Vale cada centavo. Recomendo mil vezes!

Posto stupendo

Palazzo di Varignana is a vast property (over 600 acres) with private villas to rent along with individual rooms. It is in a remote area, with no access to a town where your could walk for incidentals or to shop or eat out. I was battling a terrible cough when we arrived. The property does not have a concierge to help with all our questions as the staff is not knowledgeable. There is no small store to purchase needed supplies like cough drops/headache medicine/water/sodas/snacks. Having a car is a MUST. Unfortunately we did not but hired a driver to take us each day for wine tasting, balsamic tasting, etc. The spa area is very nice, having been October we did not use any outdoor pools. Indoor spa/pool was very nicely done. I would rank my Swedish massage I would rate as a 5 but the sauna area, cold shower area was top notch. Now to our room....At check-in (as most have said in these reviews) the staff was extremely vague about how to maneuver around this vast property. they advised us to download their App and we would see better detail....well this App was absolutely useless...just showing the trails to walk. The television in our room had highlights of the spa/restaurants/trails but again no detail on how to get to each place. We asked for a map and they gave us an 8-1/2" x 11" piece of paper with the entire property shown in a font size that needed a magnifying glass to read. We laughed and said we needed a bigger map but were told that was all they had!!! About all you could make out on this map was the immense walking trails...any details of the rooms/spa/restaurants were impossible to read. When the staff tried to show us, on this microscopic map, how to get to our room we gave up and said we would need help....Wow was that a good choice. These corridors of 8 rooms each are tiered down a hillside. From the front desk we ventured outside, headed across the street to an elevator that was not attached to any building. We got inside, pressed #5 and down we headed to what seemed like a bunker when the doors opened, with a long sterile hallway made from concrete, (soundproof inside) with steel and marble staircases that went up to more floors with NO people on them (we never passed a human in 3 days down there). It became our joke that no one would find us down here for days, until a housekeeper arrived. Spooky! Now our room was amazing, a bit cold feeling but huge, modern, with a expansive deck looking out to the beautiful scenery. Nice large bathroom. This resort really emphasizes wellness and the environment however my first shock was in the shower. There were no environmental friendly soap dispensers on the wall....all the hotels we visited throughout Italy all had the re-fillable containers with body wash/shampoo/conditioner...but this "environmentally conscience" property is still using 1 ounce, plastic bottles of these three products! I was very upset to see such a huge property behind the times. All I could think