Four Points by Sheraton at Phoenix Mesa Gateway Airport

Staff was very friendly. Pool was descent. Gym room was good. I think elliptical need fixed they made a loud noise. Rooms are nice. Bathrooms were nice. Very close to airport. Shuttle lady was friendly but she parked a little far from where I had to go. So I got confused trying to find my way. Was dropped off my baggage claim I was catching a flight.

Need more Serive

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就在兒子學校邊上，中轉特別方便

Only thing we didn’t like was the very strong chemical smell in the front lobby. I believe it was supposed to be an air freshener but it smelled more like a chemical warehouse. Drop that particular product and I would rate much higher

The air freshener in the lobby is overpowering for someone with a sensitive nose. The room was very clean and comfortable.

We had a two queen bed room. It was very clean, bathroom was spacious but odd that the light switch was outside the room so struggled in middle of night to find light. Staff was very nice. You do have to pay a nightly parking fee but probably due to the golf course behind it and deter people parking there. We didn't eat there due to timing so cannot comment on food.

Convenient and safe. Staff is kind and helpful. Average for cleanliness and wear. Towels are warn and unfresh smelling. They alternate service days. If you are going to do that then give enoug towels and wash clothes that we are not chasing you in the halls. If there are two people then leave four towels for two days if you do not service until the third day. Leave four wash cloths, one per day per person staying. Who would ever reuse a wash cloth! Staff is the best part. kind and friendly. Do not stay in rooms with adjoining doors even light tv you can hear every word until 1:00 am thank you staffer who had to go upstairs to ask the adjoined door neighbors to turn off their TV at 1:00 am. Consider offering a diffent scent of soap shampoo and lotion. Your scent is not unisex. I love men but I don't want to smell like one!! I understand you cater to spring baseball but show a bit of class by offering a different soap/ shampoo and lotion that smells more neutral than a mans aftershave. Good grief! The lotion is rancid If you want to offer soap shampoo and lotion in the huge bottles then check that the lotion hasn't gone rancid. I love to golf but felt very frustrated as a woman visiting there and I am an athlete but I don't want to smell like one!

Room A/C was very noisy, but staff was gracious in given us a different room. Two beds were full size unlike most hotels with two queens. Pool was green and needed to be shocked and cleaned. They charge 10.00 a night for parking even if you don't use their airport shuttle Great location with nice staff and free shuttle to Mesa Gateway Airport.