Hyatt Place Memphis Wolfchase Galleria

Our family stopped here while traveling home. It was close to where we were and needed to just stop for the night. Quick booking through my trip app, and the guy was nice when I was checking in. The room was okay, nothing special, honestly, which was surprising since it was a higher end hotel, but it was decent as far as cleanliness and enough beds for my family of 6. The beds are not that comfortable. The complimentary breakfast was decent, and coffee was good. Was in a good part of Memphis.

The room was absolutely clean and spacious. We really enjoyed our Honeymoon there.

First time we stayed the rooms were clean staff was nice. However, on our return trip they put us on the 4th floor which smelled like a Cheech and Chong Movie filled of ********* smoke. Hotel staff could care less and didn’t even offer us to change rooms to a different floor. Reported again the next morning and staff member gave a vague “I’m sorry” as I turned around he didn’t know my family was at the table across and witnessed him just roll his eyes at me.

Simply lovely

시설, 조식, 및 서비스 모두 만족합니다.

Cancelled my room and was sold out. Front desk staff was not helpful and had poor customer service.

The room was dated but clean. The carpet could use a good scrub or replacing but overall it was clean. Breakfast was good with a variety of choices.

Everyone was pleasant and attentive. I was there for just one night. The room was decent.

No the room was not dirty but but clean, i found hair on blankets and the floor couldn't have been vacuumed