Memphis Riverline Hotel

The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room

酒店在孟菲斯市中心密西西比河邊上，門口走幾步路就可以上橋去島上，離比爾街也衹要走十幾分鍾。喜來登大樓比較顯眼，遠遠都能看到，出去逛不怕迷路。房間乾淨整潔，坐在大玻璃窗邊可以欣賞河景和金字塔。

這個酒店年代久遠，離展示中心很近以外，沒有什麼優勢。

Pool was under construction, definitely not mentioned online. Traveling with 4 kids, I would not have stayed here if I knew it was clised. Only valet was offered at $35 a night, still had to park across the street for $23 a day. Half of the elevators were not operating. Room temperature would not go below 67. Will never stay here again.

Room was dated and musty Only two elevators working Bad and overpriced food Extremely loud guests were not controlled after1 am on the floor I was on and hotel did nothing about it The valet staff was incapable of managing the vehicles and the parking was impossible with my work truck

This was a good clean room next to the convention center. Valet parking is a nice plus. Would stay here again.

Rooms need updating. There was not adequate parking for the hotel and made leaving/returning more difficult.

As a single mother traveling alone with three children, the valet parking being full was quite the disappointment and was one of the options that inspired me to book at this location. Check in was slow and very busy but understandable but again, not ideal with a wriggly, cranky toddler. AC never cooled to my desired comfort level and both older kids complained that it was hot, toddler was sweating. One bed was broken as in sunken in on one whole side of mattress and squeaky/could feel springs. Overall not the worst but certainly not the best. Would prob still book again if needed to stay close to the convention center as the skywalk over is just too convenient not to. Otherwise, if just simply staying in Memphis for other reasons, I’d prob try somewhere else for better luck.

overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly