All Seasons Inn & Suites

My stay was great me and my man enjoyed our valentine didn’t have no problem the lady in the front desk was great she was nice and friendly she had a smile on her face and welcoming u in I give it a 10/10

The room was very nice but getting to it was a little confusing given the layout of security fencing. Some more signs directing to room numbers might have helped. Only other drawback was a clogged bathtub drain and the room could have used a few shirt hangers. When I overstayed my checkout time due to circumstances beyond my control the staff were very understanding and helpful and it didn't cost me another dime.

The room looked clean at a glance, but it wasn’t really. The bathroom corners were gross, but that can be overlooked since it’s the bathroom. But the comforter had burns and stains all over it. After inspecting the bed, I found two roach nymphs: one was crawling on the baseboard and one was under the covers themselves. The staff was polite, apologetic, and gave me my deposit back immediately. The other issue I had was that the place was listed as a hotel when it was actually a motel. I was ok with that at first as it seemed nice enough in the pictures. I believe the pictures need updating, or the listing should change to a motel. But I do want to emphasize that the staff was nothing but polite and helpful. The gentleman that helped me seemed genuinely concerned when I mentioned the roaches, where other places might scoff or downplay it. He gave me my deposit immediately, and thanked me for letting him know. The man at the desk gets a 10/10, though the room itself gets a 2/10. I wish this business all the best.

When I checked in my reservation couldn’t be found and the lady at the front desk was very rude, she didn’t believe the reservation was made prior to check in even when I showed her my reservation and itinerary. The elevator she sent me to didn’t work, the tv didn’t work properly and when we asked for towels they said we had to wait till 10pm and when I went to the front desk no one was there. The shower even had hair from the previous guests, but I travel with disinfectant wipes so I cleaned after I saw that, but I would never stay at that establishment again.

We were “catfished”. The place was nothing like the pictures and details provided on website or info with *******.

The room was clean and nice looking. I wish the water was a little hotter but the room was clean, fresh and looked nice.

When you walk into the lobby, it smells like cigarettes. Customer service was not too good.

Room wasn’t cleaned and had human bodily fluids everywhere. Already filed a claim trying to get money back