Holiday Inn Express & Suites MEMPHIS SOUTHWIND by IHG

If this was the first Holiday Inn, I had stayed in, I would not have booked another time. Our bathroom was not clean, the room was stocked only with decaf coffee and when I called the front desk, they said they didn’t have any that I’d have to wait until the maids came in. When we went down for breakfast, they were out of most everything. They had a waffle maker, but no waffle batter, oatmeal toppings but no oatmeal and the juice machine was broken. When I asked the girl at the front desk if they had it, her answer was just “nope.”

酒店位置不錯，就在大路邊上， 設施店內環境還不錯，不算舊，還算湊合，房間也還可以。早餐就還是老樣子，沒什麼特別的。

服務很棒！

Everything was exceptional aside from the elevator issues. Ended up using the stairs our entire stay due to the sudden drop

No Kleenex No bedding for pullout couch in the room Not enough towels Staff was courteous and tried to help but couldn’t find kleenex

Rasheem and the staff at the desk were awesome; from making suggestions to tired travelers for local fare to taking care of us when a minor issue arose with the room. He worked to make sure we felt at home and pleased with our accommodations. The location was perfect for our purpose of travel, close to the medical center needed, and wonderfully quiet overnight, despite having a window view of the highway.

The carpet was wet due to some unknown liquid. I had to ask for towels to cover it. Was not offered a room change.

Our stay at the Holiday Inn Express was a last minute unanticipated decision. Reserving the room online was quick and easy as was checking in. The room was clean and the bed comfortable. The only issue noted was there was mildew along the molding in the walk in shower in several areas.

Very pleased with this visit. Clean, affordable, friendly and convenient. Thanks