Spatia Comporta

Отлично

This was our second visit to Spatia Comporta, having stayed over the same weekend last year with close friends and our then 1.5-year-old son. We fell in love with the hotel’s design, atmosphere, and relaxed charm, and had such a wonderful experience that we were excited to return this year as a family — now with a 2.5-year-old toddler and my wife pregnant. Unfortunately, while much of what we loved remains — the warm service from staff like Paolo, and the high quality of food — there have been some significant changes that negatively impacted our stay and would make us think twice about returning. At the time of booking, we were told we’d be in a new suite “close to the pool,” with no mention of any other changes. Only upon arrival did we learn that the main pool and restaurant are now entirely adults only, and that all families are redirected to the “Spatia Club” — a noticeably older and more worn part of the property, located on the opposite end of the estate. The family-designated pool here was not only far less appealing, but also unheated and far too cold for any real use. Meanwhile, the adults-only pool remained heated and inviting. The separation felt less like thoughtful zoning and more like segregation — it was deeply disappointing and frankly felt like families were being hidden away, despite paying the same (if not more) for our stay. It’s clear the hotel is still figuring out whether it wants to be an inclusive retreat or an adults-only hideaway. Unfortunately, families are the ones bearing the brunt of this growing pain — and we were far from alone in feeling this way. We spoke with multiple families who were equally upset, many of whom also said they were not told about the new policy in advance. We fully understand and respect adults-only properties, having chosen them ourselves in the past. But this feels different. Never have we experienced a hotel that completely excludes families from shared spaces like the main pool or restaurant at breakfast. There’s a balance to be struck — and currently, it’s missing here. I wish I was writing a higher-rated review, but when you leave a holiday with a disappointed wife and a toddler who sadly didn’t get the chance to swim and enjoy their time properly, it’s hard to. Unfortunately, the experience left a significant mark on what should have been a relaxing and happy family break. Spatia still has many of the ingredients of a special place, and we do still love aspects of it. But unless there’s a clear and fair rethinking of how families are welcomed and accommodated, we won’t be returning. *The attached photos show the family pool and breakfast dining area - noticeably very different to the main, adults only pool and restaurant area.

We booked Spatia having travelled to the hotel at the same time last year with our couple friends (who don’t have children) and us as a couple with an 18 month old. We had a wonderful time enjoying the beautiful new pool and restaurant in a cabana right next door. We enjoyed our stay so much we chose to book again this year. On booking this year we booked the newly built one bedroom suite with living room and were advised on booking the room that is was located just near the swimming pool. On arriving for this stay on check in we were told the pool and restaurant we had previously spent our entire stay in and around was now adults only (even for breakfast). They have reopened the old part of the hotel and that is where families are now expected to have breakfast and use the pool. The pool is half the size and more like a 3* affair in terms of the space where you have breakfast. The restrooms by the pool are old and need renovating. The pool is old and nothing in comparison to the beautiful infinity pool you now cannot access if you are a family. To top it all the adult pool is heated beautifully and the children’s pool is unheated and actually so cold our 2.5 year old didn’t want to go in and he usually happily plays for hours in the pool. On asking if we could use the adults pool we were flatly told no. I am pregnant and I also didn’t use the pool as it was too cold. As I told the manager in no luxury five star hotel we have stayed in all over the world (four seasons, Fairmonts) have families been divided for breakfast and if there is an adults pool it’s certainly not the main pool so that you feel relegated. The end effect is the adults area is quiet but the smaller children’s space feels busy and also like a children’s hotel which is the exact reason a lot of families choosing spatia are choosing a boutique hotel / luxury hotel not a hotel full of kids/ kids hotel. It is such a shame as the space and aesthetic of the hotel is beautiful and they have clearly staffed the hotel much more adequately this year but the reality is our experience was ruined by not being able to enjoy the main pool. If they do not change the status quo they will lose their family clientele. In short: if they reverse the rules we will return: if they don’t this will be our last stay here. Attached a few pics of main hotel vs the “family area”.

Quiet and spacious, this large property is set among the sand and pines of western Alentejo. It is an oasis of beauty and refined tranquility - a gorgeous setting which is yet very close to the coast. The wonderful staff is warm, inviting and professional. We felt pampered throughout our stay, which was full of delightful touches that were so thoughtful. Dining was excellent - we had breakfast and dinner both days - and our dietary preferences were accommodated with inventive and delicious alternatives. The options are varied, as is the superb wine list. We had a fantastic time and hope to return soon. Highly recommended!

From the first encounter with the staff at check-in, our experience at Spatia Comporta was nothing short of wonderful! Ana and her staff are some of the most welcoming, thoughtful and accommodating personnel I have had the pleasure to know. They upgraded our room to a cabana which was a wonderful surprise! Little touches like a cheeseboard, bottle of champagne and slice of cake at check-in in celebration of my husband's birthday, a minibar whose contents are offered at no charge and a private firepit with marshmallows in the evening make guests at Spatia feel special and appreciated. Ana was always responsive and helpful in providing restaurant and beach suggestions and accommodated a late check out for us. We thoroughly enjoyed the relaxing, calming beach vibe of the resort. The pools are gorgeous and they offer bikes and tennis and pickleball equipment for guests' use. We will enthusiastically recommend Spatia Comporta to our friends and hope to return someday soon.