Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

酒店環境超級棒，小朋友去了玩的很開心，不論是室內的温泉還是房間的私湯整體都很乾凈，酒店的工作人員專業態度都很棒，我們的管家Lucky很熱心，從定酒店後就和我們提前聯繫，剛到酒店就給我們介紹酒店的各種設施👍態度非常熱情！很滿意的一次出行！

這次入住真的讓我非常滿意，從入住前管家William的提前聯繫到安排遠離電梯的房間，到停車場了也有擺渡車來接，酒店的設施也很齊全，房間乾淨整潔，床鋪舒適，特別喜歡房間的裝修風格，簡約大氣，給人一種温馨的感覺，下次還會再來！

寶寶一歲，帶她一起泡温泉，唐鎮瑞斯麗絕對是最好的選擇，很感謝前台辦理入住的姐姐，非常貼心，下雨天幫忙送行李。也很感謝管家子怡小姐姐，安排了寶寶所有的餐食，並且悉心解答所有的問題。 乾淨衞生服務周到，午餐和晚餐可以給在吃輔食的寶寶點餐蒸蛋和南瓜粥，早餐也有很多適合小寶寶吃的餐食。 室外温泉記得給寶寶帶一個游泳圈，先從低温池開始玩起，適應以後再去高温池，不要超過40度哦，寶寶開心的玩半小時，出來直接就睡著了。房間裏的池子泡泡也很舒服，對於小寶寶來説更合適，帶上寶寶喜歡的小玩具，她會更喜歡玩水。 唯一的遺憾是這次下雨沒有能帶寶寶去喂小動物，下個月再安排一次😊

下好訂單孫子怡管家便及時聯繫我們，還申請給我們升級了房間。可以在房間泡私湯欣賞美景。雖然中間有點小插曲，但孫管家及時溝通並解決，服務非常熱情有耐心👍，冥想室的老師也非常專業。總之很滿意，推薦給大家！大家去了聯繫孫子怡管家哈！

賓至如歸的感覺，整體格調都是特別chill的感覺，視野開闊，空氣清新，。服務人員素養也都很高，不疾不徐而熱情。 冥想室的星空頂真的很美。還有npc小狗和隨機刷新的NPC小貓。特別表揚管家Tom，服務精密周全又專業！！下次還來玩