Emaar Royal Hotel

Check-in was fast and efficient. The guy over at the counter was superb, friendly and welcoming. Well done to him. Room was big and was given a bigger room. Thank you so much. Very short walking distance to Masjid Nabawi. And there’s plenty of food options and shops right below the hotel. Very strategic hotel.

Very Nice Hotel … near to haram

MaashaAllah ************* kmrin di layani dgn baik di hotel ini ,, bahkan belum ada hal yg kurang menyenangkan slm 3 MLM 4 hari ,, semua baik2 aja .. Staff check in mau pun bellboy baik

Сотрудница отеля на ресепшене по какой-то причине перенаправила нас в другой отель, сказав, что нам повысили уровень до пятизвездочного отеля. Отправили в отель Taiba Front, утверждая, что он пятизвездочный. В итоге просто обманули. Это отель 3 звезды ниже уровнем. И это в Медине, на территории Харама. Ужасно. Разве мусульманам можно так поступать?! For some reason, the hotel receptionist redirected us to another hotel, saying that we had been upgraded to a five-star hotel. They sent me to the Taiba Front Hotel, claiming that it was a five-star hotel. In the end, they just cheated. This is a 3-star hotel below the level. And this is in Madinah, in the territory of Haram. Awful. Are Muslims allowed to do that?!

The staff were very friendly and very nice. Food was good also . However i found rooms very small for a family. There was no space to move about and not much space for luggages. With kids it was a tough one. The rooms had tub with shower on top. Not good for a disabled person. The hotels looks very posh from outside but is VERY outdated in the inside and old fashioned. It was not what i was expecting.. would would say this hotel ok if you just walking in and need a room desperately or you with group of people. Wouldnt say rooms are suitable for family with kids. No tables to eat on or chair in room so you need to sit on bed etc

Don’t stay here. Terrible terrible terrible. 1- we booked twin room and got triple room with no space for luggage 2- check in very slow. Found it uncomfortable how female staff kept smiling and joking with male guests. 3- reception area cramped and SMELLED OF FISH every time we go in or out. Disgusting. 4- concierge every very rude. I asked a question he responded (mumbled) asked again no response!! 5. Beds are like rocks, softer to sleep in haram! Bedding was dirty. 6. Cramped breakfast area. They closed half the breakfast to accommodate for large Malasian group. Leaving hardly no space for other guests to eat. 7. Breakfast is the cheapest there is. Juice tasted like watered down medicine. Tea bags don’t make proper tea. Beans have no taste. Only good thing was bread was fresh. 8. Hotel toilet in on restaurant floor. Always wet and dirty. Hazard to fall and slip. 9. Room toilets horrid- flies coming out of bidet and sink mouldy. Our sink got blocked but staff fixed it quickly. 10. Not enough towels given. No hand towel. No shower mat. 11. No cleaning of rooms Only good thing is location- not bad takes 4mins walk exactly to women’s doors. But door 16 section is always busy and always pray outside masjid.