Gastnutzer
26. Dezember 2024
The hotel room was a triple room but so small no space for 3 suitcases and my mother's walking frame. The lifts are a nightmare, Waited ages for lifts to arrive. The safe was broken when we arrived and after many attempts still not fixed. The breakfast was a nightmare. After a great stay and experience in makkah hotel, we were so disappointed. Small cramped dining area,breakfast chaotic. Minimal seating, no access for elderly person with frame. Dirty dishes left and tables not cleared. No one checking room number when arrived. We went out second day for breakfast as it was so traumatic.
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