I stayed for 6 weeks at this property while I’m in town at a local hospital as a travel worker. As a former hospitality/sales employee, I will say this place has amazing bones, but it’s about 10 years overdue for a remodel. It’s very clean, but extremely dated. I stayed in 6 different rooms and the amenities were hit and miss. WiFi is surprisingly fast here I will say!
Some preventative maintenance would go a long way: outlets don’t hold cords in, almost every tv receiver is detached, tub floor grip is non-existent, pillows are flat, etc. -nothing that can’t be remedied. All-in-all I think the price they charge for what you get is fair.
My only real complaint every week was noise. It’s SUCH a noisy property, and there’s little to no sound proofing. My most recent stay I let the front desk know of a child screaming down the hall (three rooms away) for hours on end and nothing was done. This issue remained for the duration of my stay after notifying someone twice. For this reason I won’t be staying again.
Your staff is incredibly nice, but when issues arise they need to be willing to take care of it before you lose business.
Übersetzen