Extended Stay America Hotels in Matthews

The staff was very friendly and welcoming. The facility was clean, but felt very sterile and institutional. The covers of the vinyl chairs in the room were worn through and looked very shabby, although they were comfortable. The room was very generic, with no supplies in the kitchen/needing to be requested specifically at the front desk. There was no hair dryer in the bathroom, the first hotel we have been in where this was not supplied. Road noise was also louder than ideal. The advertised free breakfast was very sparse, with no fruit, yogurt, etc. Basically, only muffins and snack bars. Good people, disappointing experience.