Hoshino Resorts Kai Matsumoto Bewertungen

We loved our stay at the Hoshina resort in Matsumoto. The rooms were beautiful and the onsen was heavenly. I wish I'd stayed longer just to keep enjoying the onsen facilities! The staff were very friendly and helpful. I didn't stay long but did enjoy the piano playing in the evening. We also had the tasting menu and both dinner and breakfast were spectacularly presented. If there was one thing to improve it would be to make air conditioner both lower and stronger. It was very hot out and we had a hard time cooling the room down enough. Also, the dining room walls could use a bit of a refresh.

Stayed at 2 Hoshino Kai resorts this trip and I would say the service at Kai Alps was much better than Kai Matsumoto. The food at Kai Matsumoto was very much better than Kai Alps though. So all in all, we really enjoyed staying at Hoshino resorts and cannot wait to explore more areas! When staying at Hoshino resorts, I really do recommend getting the special dinner and in room onsen.

我很喜歡松本這個城市，遇到的人都很熱情。 但是這個酒店在這個價位裏，實在不是很滿意，首先酒店的設施不算新了，房間雖然大，但是室外景觀幾乎是沒有的； 再來一宿二泊，餐飲雖然沒有特別好吃，但是也有點小驚喜吧，我挺喜歡他們的的信州牛，早餐整體口味偏鹹，因為主推他們的特色味增； 房間內就有温泉，是好的，然後備品還送了風呂敷，可是卻不提供入浴劑？？我走了快一公里到附近的711買的… 最後非常意外作為一個這個等級的酒店，居然沒有酒店應該提供的到松本站的接駁巴士，要麼衹能請酒店叫出租車，要麼要等一個不知道是什麼機構提供的接駁巴士，我覺得這個挺不應該的。

包吃吃的很好，晚上有免費音樂會➕免費飲料和紅酒🍷，很棒的演奏，最大缺點房間呢風景，温泉冬天體驗感會更好，附近兩分鐘有個公交車站

松本站搭的士，大約2700日元，如果搭乘私鐵從北松本站下車，搭乘的士更便宜。 酒店設施不錯，公共浴池也很大，房間面積不小，但給我留下最大印象的是料理和WiFi 。 這裏的料理無論是晚餐還是早餐，水準都很高。至於無線網絡，速度之快令人驚奇。 酒店服務肯定很好，尤其是為了服務各國遊客，酒店可以用英文，日本服務，且有中文和韓文介紹。 星野的水準確實很高。

服務一般 床比較舒服

房間寬敞，景色美麗。有單獨的房間內的温泉方便隨時泡。大浴場也有十幾種各式各樣的温泉，晚上還有兩場音樂會，可以品嚐葡萄酒和果汁，非常適合放鬆。晚餐和午餐都在單獨個室享用，保持了私密性。總體十分滿意。

在普通居民房中間，沒景沒街逛。晚餐材料很cheap，雖然味道可以。早餐很鹹。最大亮點是温泉，泡泉時賞園景。

説心裡話，環境一如既往的很美，特別特別喜歡界的一系列酒店。比較期待冬天和櫻花季節。但是餐食是實在無法享用（*´I`*）吃的夠夠夠夠了（˃ ⌑ ˂ഃ ）

員工十分細心，當日有家人生日，他們製作了一張十分有記念價值的相片給我們留念。另外每道菜式都十分精緻。

房間舒適 餐飲還好

星野集團旗下不算高端的子品牌 不推薦夏天入住 沒什麼亮點 位置在居民區域 酒店包含的早晚餐也衹是不過不失 和輕井澤的星野差了不止一個檔次

As an European these Raikans are rather different and unique. It takes some adjusting to this special Japanese way of staying eg using there clothes, eating 20 servings for dinner, no cola etc etc - However, if you accept it and take it as an experience I guarantee you that you will enjoy this very unique Raikan/hotel… Rooms are originally designed and you sleep on the floor with a hard pillow. You eat in a dedicated private room and get 20 different dishes for dinner - some very Japanese. We had three nights here - and I can only recommend that you try it. The hot spa and baths are really great! Only small thing is the location - however, busses are running directly from outside the hotel all day and often - and takes you to the castle or the station…

Very poor value for money. Hotel and rooms looks tired and need investment. Food was mediocre and we asked to cancel our food and they told us that they would not refund us for non consumed food costs. We are certainly not coming back. Very expensive hotel for mediocre experience