Econo Lodge Inn & Suites Mason City - Clear Lake

Booked this hotel through Choice as I regularly use their hotels in USA. Unfortunately this hotel badly lets down the brand. The room was shabby, smelly and dark. The view from the window was a scrap yard of old vehicles. Choice website advertised a laundry, there wasn’t one and the manager, who could barely speak English, gave me an incoherent explanation about getting a new machine. To his credit though, he did do my washing in the staff machine, however I specifically asked that he did not put my jeans in the dryer but he did! I had to borrow a hair dryer from reception which then shorted out, went cold then hot again. The hot tap was nice and hot but the cold tap was also hot! The shower floor was dirty and there was paint on the floor. The walls and doors were bashed and grubby. We had to open the window when we entered the room as the smell was so bad. The bed and pillows were lumpy and uncomfortable. Am so disappointed that Choice allow this standard of hotel under their brand.

Room floor dirty, dusty and fridge was off which had an odor when opened. Three person stay but room only had 2 bath towels. We couldn’t get more until housekeeping came in at 10am.

The fact that the business tries to charge your card more than what it's suppose to be and the head boss says it's not their problem cause it doesn't show it that way on their computer was very disrespectful. The guy working though was nicer and more understanding in the dnd

Worked just fine as a last second inexpensive place to sleep for the night.

First stay with EconoLodge. Building is older and has had some wear and tear. I noted an air cleaner in the bathroom ceiling that is WAY past due for replacement or cleaning. Linens were all newer and clean. Room had a balcony which was a nice extra. Motel is close to the nicely developed downtown area. Easy walking distance for most folks.

Good Alot better than itvused to be. The bed was super comfortable i didnt want to get out of it.

Breakfast layout was good and timely, rates were good. 1 room not 2 double beds as requested. Tv not working. No info in room regarding how to contact desk from room.

There are bugs in my room and when brought up to front desk they just didnt seem to care

Comfortable all the way around