Amansari Residence Resort

Amansari Residence Resort Bewertungen

Amansari Residence Resort

Persiaran Seri Alam, Masai, Johor, 81750, MalaysiaHoteldetails anzeigen
Amansari Residence Resort
Amansari Residence ResortAmansari Residence ResortAmansari Residence Resort
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Preisgarantie
1 Nacht

Gästebewertungen

7.6/10
Gut
282 Bewertungen
Verifizierte Bewertungen
Lage7.6
Ausstattung7.5
Service7.7
Sauberkeit7.7
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Alle Bewertungen(282)
Positive Bewertungen(259)
Bewertungen mit Fotos/Video(72)
Großartiger Aufenthalt!(67)
Schlechte Klimaanlage(13)
Großartig für Kinder(11)
Große Zimmer(11)
Großartiger Pool(8)
Günstige Parkmöglichkeit(8)
Saubere Badezimmer(5)
Großartiger Ausblick(4)
Negative Bewertungen(23)
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2025
Geschäftsreisender
1 Bewertungen
8.0/10
Sehr gut
Bewertung vom 18. Mai 2025
Very good despites renovation running on. Good choice if you want a swimming pool and better to come.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Syaiful Zarhan
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im März 2025
Familie
17 Bewertungen
10/10
Hervorragend
Bewertung vom 28. Apr. 2025
Very nice pool. Food are nice. Parking also near to the lift. Overall 9/10
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Tze Teck Tan
Duplex-Apartment
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
6.0/10
Bewertung vom 19. März 2025
The place is clean but service could be better since is a resort and have a few other properties in Malaysia. The place was having a renovation while my family was staying, not much visitors and the variety of breakfast was really poor. The tv was spoilt and towels not available when we check in. The bathrobes are in a mess.
Übersetzen
Antwort der Unterkunft: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Sheela Naren
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 20. Jan. 2025
I booked a deluxe king room. Soo comfortable for 2 kids and parents. So clean.. the facilities are complete. There is a buffet. there is a clean swimming pool for children.
Übersetzen
Antwort der Unterkunft: Thank you for the rating and review. I'm pleased you've had a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Hashim Mohamad Hizam
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im März 2025
Geschäftsreisender
10 Bewertungen
8.0/10
Sehr gut
Bewertung vom 12. Apr. 2025
Very clean and nice room with balcony.
Übersetzen
Antwort der Unterkunft: Thank you for the rating and review. I'm pleased you'll have a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Familie
7 Bewertungen
5.5/10
Bewertung vom 29. Dez. 2024
Very old hotel. Needs upgrade. Toilet must have shower screen or shower curtain. No basic things like hand soap provided. Carpet is old, moist and just makes the room uncomfortable.
Übersetzen
Antwort der Unterkunft: Thank you for bringing these matters to our attention. We apologize for any inconvenience and are committed to addressing your concerns to better serve our guests.
Black74
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Paar
3 Bewertungen
2.0/10
Bewertung vom 4. Dez. 2024
Bad aircon. First room only warm air only. Reported to front desk. They sent technician. Comes for 1 mins says top up gas and all done. Have yo go down to front desk for room change. 2nd room ac was better but not by much. Carpet was stained and looks dirty. Toilet seat was loose. Breakfast was cold by 8.30am and bland. This will be first and last stay. To avoid.
Übersetzen
Antwort der Unterkunft: We're truly sorry to hear that your experience didn’t meet your expectations. Our team is always committed to providing the best possible service, and it’s disappointing to learn that we fell short during your visit. We take all feedback seriously, and we’d love to understand more about your experience so we can make improvements. Please feel free to reach out directly so we can address your concerns and ensure a better experience next time. We hope to have the opportunity to serve you again and make things right.
FattYan Cheong
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Apr. 2025
Geschäftsreisender
2 Bewertungen
4.5/10
Bewertung vom 20. Mai 2025
The room is warm due to poor air condition. The room has bad odour of poor ventilation or vacant for long time.
Übersetzen
Antwort der Unterkunft: We would first like to sincerely apologize for not meeting your expectations during your stay with us. Every member of our team is devoted to trying to create a positive experience, a home away from home, for our guests, and we regret that our efforts in correcting the situation for you were not to your satisfaction. We wish to have the opportunity of one day welcoming you again in hopes that we can create some positive memories.Sincerely,Shashi ArumugamFront Office Manager
XC888
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im März 2025
Geschäftsreisender
85 Bewertungen
8.0/10
Sehr gut
Bewertung vom 17. Apr. 2025
Not quite up to par compared with its price. Room is old with old furnitures, but bathroom is recently renovated. Aircond not cold, was sweating thru the night and room is small.
Übersetzen
Antwort der Unterkunft: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Maarten
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im März 2025
Alleinreisender
7 Bewertungen
5.0/10
Bewertung vom 16. Juni 2025
Whereas this hotel may once have been a grand affair, at the moment it is completely rundown. Management clearly recognises this and renovations are in full swing. As a consequence the whole building is vibrating with jackhammer sounds during the whole day. Staff was friendly and helpful but they can’t help with this. The hotel should not accept bookings during this phase.
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Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Geschäftsreisender
4 Bewertungen
7.0/10
Bewertung vom 19. März 2025
Negative: 1. It said green view, my actual view is building so close with drying underwear view from my balcony, very bad view. 2. 35m2 is spacious but actually the room per se is small. 3. Stain at carpet, poor maintenance, 3 pillows with bad stains. Positive: Toilet is clean.
Übersetzen
Antwort der Unterkunft: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Frshaaaaaa
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Geschäftsreisender
4 Bewertungen
10/10
Hervorragend
Bewertung vom 17. Febr. 2025
Always been our choice
Übersetzen
Antwort der Unterkunft: Thank you for your lovely review. Nothing makes us happier than hearing that we have brought smiles to your family. We are delighted that you had such a fantastic time, and we look forward to welcoming you back again.Sincerely,Shashi ArumugamFront Office Manager
Pau Morales
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2024
Paar
22 Bewertungen
10/10
Hervorragend
Bewertung vom 28. Sept. 2024
repeat booking. friendly staff. clean room. easy to locate. recommended.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!
Su
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Sonstiges
1 Bewertungen
7.0/10
Bewertung vom 11. Febr. 2025
3017 Room toilet fault smell..  Air conditioner no feeling cool  3018 ok..  breakfast food also not really good taste.. Sorry for comment.. but its for improvement.
Übersetzen
Antwort der Unterkunft: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Joannasin16
Junior Suite mit Kingsize-Bett
Aufenthalt im Juli 2024
Paar
3 Bewertungen
10/10
Hervorragend
Bewertung vom 12. Aug. 2024
It was a very wonderful 2 days trip with my boyfriend The Amansari Residence Resort Hotel was very peaceful and quite The environment is just nice for a staycation
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!