Riad Palais Blanc & Spa

You show up expecting to see a beautiful place from their pictures, and instead are in complete shock at the pure filth and disgust of this place. See the recent pictures taken of Riad Palais Blanc attached and understand that you shouldn't ruin your trip to Marrakech like I did by booking here. They will not refund your money, so just do yourself a huge favor and don't book here.

Room were spotless and the terrace is one of the biggest I have had - day bed, table & chairs and a console. The wee things like the candles lit on our terrace at night just added that extra touch. Nothing was too much trouble for the staff. Ahmed was always checking where you were going for dinner and if you had not received a confirmation, phones up and checked. Staff just knew which room everyone was staying in and if you were lazing by the pool would just come over and sky for your key so they could go in and clean your room. If you ordered food, would be delivered to your terrace and they would come and get you from the pool. Great location right in the centre of the city. Walkable to most locations or taxis right on your doorstep - a lot of places are not easy to find if down an alley and GPS not great in these tiny wee lanes!!! Def a hotel I would recommend to friends and family and hopefully get back myself too. The hotel does not serve or sell alcohol as with many restaurants or cafes. There are places you can buy as we stumbled across 1 but not that many. Or take duty free with you is you want to sit on your terrace of a night and have a wee drink.

From our pick up at the Airport to our drop off, everything to do with this Riad was beyond excellent. The rooms are huge, extremely comfortable and beautiful. The staff go beyond expectations with every request. Nothing is too much trouble. They will book all excursions for you. Breakfast is a veritable feast. Lunch and dinner are amazing too. I honestly can’t think of a single negative about this stunning Riad. Highly recommended. Our second visit. Close to the souk but you would never know once settled into the bliss of seclusion x

Very comfortable and spacious room. Great Breakfast. A huge variety of choices. Abdulah was very prestative and he keeps everything tidy and clean. The girls prepare delicious crêpes, scrambled eggs as well as some other typical food. Ahmed at the reception was very keen on helping us to find good restaurants and places to visit, how to get tickets etc. Girls at the SPA make a very relaxing massage after a hammam bath with black soap, exfoliation, use of clay and oils to smooth and regenerate the skin. A fantastic experience. I definitely recommend it. Lamya supervises everything and makes sure that every guest feels at home and makes the most of their stay at Riad Palais Blanc. Her restaurant suggestions were superb.

The Palais Blanc Riad is a beautiful hotel in the Medina of Marrakesh. We stayed in a lovely suite, with a big terrace by the amazing pool. Breakfasts at the hotel were delicious. The staff are all friendly and helpful, with one exception. Ashraf the receptionist lied about booking our return airport transfer, charged us the premium rate ( which was reasonable for the arrival - a big private SUV), and proceeded, in a panic to flag down a street taxi, with no seat belts, limited luggage space, and a random front seat passenger. I would complain directly, but the contact email is administered by him. A really disappointing end to a lovely stay - I probably would not go back again, with him there. It would have been a five-star review if not for him.

Words cannot describe what a special place…as you leave the bustle of the Medina you entire a quiet and beautiful sanctuary…you will quickly finding yourself so relaxed Rooms are so pretty and breakfast has anything you could want But what makes this place so special is the staff..their warm and kindness are indescribable.. I felt ill while I was there and owner personally brought me special tea and biscuits .. I wanted a simple grilled cheese sandwich and they made me one in minutes Lastly it was my birthday and they helped me celebrate with the most delicious cake..it was all so wonderful..was so sad to leave..they are building a new spa and I’m sure it will be amazing! Literally anyway they they could help they did As a side note they are very close to an excellent Italian restaurant Limoni..a nice break from taglines..very pretty space and owner is great