Riad Jardin des Sens & Spa

I honestly don’t know where to start, genuinely. The entire stay was flawless and beyond exceptional. I have never experienced such incredible customer service, the staff went above and beyond at every stage but here is to list a few: We asked about a taxi at reception, to which one young lad (I feel awful I can’t remember his name) arranged for us and walked us to the drop off so we didn’t get lost. The manager and head cleaner came up at breakfast to introduce their selves and check how the stay was which we felt was a lovely touch. It was also my birthday, to which the staff arranged the most beautiful cake and came out to wish me a wonderful day. After the first morning we discovered breakfast was very carb heavy, and with a gluten intolerance I was a little worried, I mentioned it to the manager who straight away said it’s not an issue and he would have the chefs organise something going forward. They really were so accommodating bringing me separate items each morning & it didn’t feel like hassle to them at all. We got upgraded to the most gorgeous room,the entire place was an absolute haven and we really did feel like we were at home. Also highly recommend the spa! The price was such good value, we even did a highly rated spa day elsewhere and we actually preferred the treatments at our riad. The massages and facials we had will never be topped. Our only tweak would be that although breakfast was amazing, we felt we wasted a lot of food. It would be nice to have a list to pick from the day before, as we just had far to much food to eat and felt awful leaving it, I really could list and list forever why we loved this place and even in this review I feel we’re missing so many beautiful details.

We came here for a wonderful hammam and massage organised by the lovely staff at their sister Riad. Beautiful surroundings, excellent hammam our skin felt amazing afterwards and perhaps one of the best massages I’ve ever had! Would recommend

What a lovely stay we had! Everything was perfect: the transfer from the airport, the Thé de Menthe on arrival, the complete itinerary for all the sights in Marrakesh that was drawn on a map for us, the beautiful rooms, the rooftop terrace, the massages, the friendly staff who went out of their way to make us feel at home, the massages…. we loved everything. Highly recommended.