Gastnutzer
10. Mai 2023
Absolutely the worst people I ever met, from the moment we checked in we were constantly pushed for cash and book everything through them(most were double the price any website was charging) We booked a car for pickup through them which was triple the taxi price and it still did not arrive on time. When we tried to take the taxi on our own, their contact started fighting with taxi drivers to prevent us from going to Raid ourselves. At check out this gentleman who seemed to be the manager/owner's son started shouting at us , wanted us to pay cash even though our booking said they take credit card. After swiping 2 of my credit cards for payment they claimed they were both refused. Luckily I had one set up to send me notifications which I showed him was already charged. In Spite of showing proof he wouldn't let us leave for our flight. It was just me and my 20 year old daughter and we were terrified. We barely escaped, luckily an older taxi driver who was at taxi stand right outside helped us get away. I recorded a big chunk of the incident on y phone, if it was US they would have been arrested for harassment. Frankly at the time I wasn't sure if we would even make it out of country alive. I was shaking my daughter was crying It's safe to say we will never be setting a foot in this country again. Our amazing experience of this country and the people turned into a nightmare. My advice especially if you are only women travelling, absolutely DO NOT stay in any of the Riads, it probably will be safer to stay in some big hotel chain hotel to be safe.
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