Seren Sari Hotel

Friendly Personnel Everyone at the hotel were polite, helpful and accommodating. It felt like family.

Impossible parking in the street in front of the hotel. Big hardship. Old not well taken care building. Many things missing in the rooms, horrible bathrooms with almost every thing missing from it. Rude reception. Nose from below that you cannot sleep before 1 or 2 am. Elevator is good for one person!! Language is impossible to fit in it. Breakfast we rate 2.5 out of 5. We will never go back to it. Highly not recommend.

BEWARE, it’s an absolute SCAM! The manager here brought my son to tears and we almost slept on the street… I was traveling with my 10yo-14yo 3 sons and it was their first time in Turkey. We arrived after a long day at 11:30pm, only for the manager to tell me that 2 out of my 3 kids “count as adults” since they 12 or older. We were happy to be sharing the 2 double beds but he refused. He wanted us to book a second room — not just paying more, but making my two sons sleep in another room from me!! The hotel is NOTHING like the pictures, it’s old and uncomfortable, and does not give the feeling of being safe enough to let me kids sleep in another room. There aren’t even deadbolt locks on the doors. So it’s 11:450pm this man is saying we can’t check in until he gets another €400 for a second room for 2 nights. We end up in shouting match as I fight for the prepaid room and not to sleep on the street. I only had €100 of emergency cash and being the weekend my debit card still hadn’t updated for using the cash machines anyway. This man bribed the only cash I had just so we could get into a “bigger room that accommodates multiple adults” — again it was my kids. And then all we got was the same configuration but with a rollaway bed added. The room was directly above the bar/restaurant and extremely loud until 2am. The next day he saw us and confronted me for more money because he had “miscalculated the rate”. I can literally say it was the worst hotel experience.