The Rinra Makassar

Mein letzter Besuch war 2020, und ich bin immer noch begeistert. Die Ausstattung wurde vollständig renoviert und das Gebäude ist gut instand gehalten. Es gibt kein Hotel in Makassar, das die beste Aussicht auf den Losari Beach und die Umgebung bieten würde.

Es stellt sich heraus, dass das Zimmer auf dem Foto und in der Beschreibung anders ist, es gibt kein Schlafsofa, aber es steht in den Einrichtungen

Der Service war sehr freundlich, professionell und komfortabel. Ich werde dieses Hotel jederzeit wieder für einen komfortablen Aufenthalt und einen Familienurlaub in Betracht ziehen. Vielen Dank, The Rinra.

Was den Service betrifft, ist er nur durchschnittlich, aber die Einrichtungen sind vollständig und die Lage ist strategisch günstig.

Our stay at Runra Makassar was very disappointing. We were assigned a smoking room on arrival and had to pay extra to change to a non-smoking room, which would be big enough for all 3 of us. (The smoking room would have been big enough) The hotel was extremely noisy from morning until night, with children screaming, loud music, and no quiet place to relax. The breakfast area was also chaotic, with children running around the buffet, licking serving spoons and touching the food, which felt unhygienic. At night, we were disturbed by a family partying next door and children running through the hallways. The hotel also seemed to be a popular photoshoot location, making the atmosphere feel crowded and uncomfortable. The cocktails were undrinkable but the food was good at least. To say something positive: The staff was very nice, the room was clean. We decided to check out early because the environment was too stressful. Unfortunately, we cannot recommend this hotel for anyone looking for a peaceful stay.

Great and friendly staff we were here for our wedding anniversary Rathi from reception had written a large beautiful multi coloured congratulations message on the mirror in our room along with a fruit platter and cake/chocolate plate so sweet. The front office manager Genta was a consummate professional very kind and welcoming doing whatever she could to make our stay wonderful which she did, even let us change rooms when we wanted a better view of the sea, immaculately groomed even after a super long shift. Finally we had the same room service man Syamsul Izpar on duty each day and he was exceptionally fast and efficient offering to change whatever we required definitely a 5 star worker, very polite. Overall the breakfasts were great they have it all, well presented, tasty and plenty of it. Any problems even minor were offered to be remedied immediately. Echa in the dining room was very attentive seeing us sitting in the same table daily she reserved it for us and knew to bring us 2 cappuccinos very smiley and friendly. We would definitely stay again. A big thanks and the pool is great!

When we tried to check in at the beginning, they didn't have our room that we booked, instead they tried to convince us that we had booked something else. Luckily, I had the booking confirmation, so they had no choice. They then took several hours to prepare our room, and it was still so dirty! All the rooms were very dirty. Stains everywhere, things were broken, falling apart and the furniture and walls were tearing/peeling. The sink was so dirty with dark yellow and grey stains. The shower grouting was terrible, it was RED (supposed to be white)! Had to change rooms SEVERAL times and they were all dirty. None of the rooms were maintained. So disappointed, this was supposed to be a 5 star hotel, but was worse than most 3 star hotels.

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