Holiday Inn Express & Suites Parkersburg East

I have no idea how this place has a 4.6 review on their website. It is so incredibly dirty and needs a complete renovation. The towels were ripped with holes in them. Shower curtain had blood stains on it. Carpet/tile floor hadn’t been cleaned in I can’t tell you how long. The elevator needs wiped down and the carpet replaced. It was seriously so dirty & was such a disappointment.

This hotel seems to be quite new. The rooms are lovey and well thought out. They have a bench where you can put your suitcase and hooks above it to hang things The bed and linens were very good also. We hadn’t been to a Holiday Inn Express for some time but this one exceeded my expectations And the coffee was pretty good also in the morning

Drove over an hour to get there as we used to always use them. Requested a roll in shower for a wheelchair and they had one but the exhaust fan didn't work at all. The AC was on a thermostat and you couldn't change the fan speed. Omelets for breakfast but they were overcooked with brown spots. Asked for a chair as I can't sleep lying down and they put one so low without arms I couldn't get in and out of and she got real snippy. Blinds wouldn't open. Like the other one I had to try and sleep leaning over onto the sink with a pillow.

Great folks, clean rooms and plenty of places nearby to get some grub! The only downside I noted is the entrance to the parking lot has a significant drainage trench in it, and it needs to be driven across slowly without damaging your front end.

Our check in person was not the friendliest but no big deal, I don't need chit chat. We are platinum elite members but she mentioned nothing about getting points or a snack at check in..... So check in gets a 3, she didn't have a name badge on so I'm not sure of her name, but she could have at least smiled. The hotel itself is new and very clean, beds nice, Keurig in room, typical Holiday Inn express. The only working ice machine was in the first floor and when my husband went to get ice he had a mouse run across the hall and into a room. So hotel/cleanliness gets a 3.5. Breakfast... Options were good, two different omelets sausage, sausage gravy, biscuits, the normal. Only fruit was bananas. The biscuits were fluffy and I really liked my Western omelet. BUT, WHERE WERE THE CINNAMON ROLLS??????? Honestly we pick our hotel because of the breakfast, first meal of the day and all. My favorite part are the cinnamon rolls. They had these tiny apple filled pastries in the cinnamon roll warmer and they had been there long enough to be hard or maybe the aren't supposed to be in the warmer but whatever they ARE NOT CINNAMON ROLLS!!!! I asked about them and the lady said that's just what they sent her and she's never had that happen before. SOOO, breakfast gets a 1.5, seriously, 1.5 from me because a Holiday Inn Express breakfast includes cinnamon rolls!!!!

We stayed here during a visit to Parkersburg. The hotel was not to far out of the city, it was well maintained and clean. We have not stayed in very many HI Exp and this one did not disappoint. Everything about the hotel from the lobby to the room and staircase were immaculate. Room and bath were super clean, attached pic of tub. The breakfast was very good with a lot of selection including hot eats. My only complaint was that the hot tub at the pool was uncomfortably hot I only stayed in a minute or two and wanted to spend more time because we had been doing a lot of walking prior to our arrival.

Staff was friendly and helpful with whatever we needed. Our room was clean, as was the remainder of the hotel. The pool and hot tub area were well kept and there was always towels there for us to use. Breakfast had a lot of hot and cold options and everything was kept fresh.

We have stayed at this property several times over the last few years and we have never been disappointed. It's clean and quiet with a helpful, friendly staff and a very good breakfast. The location is very convenient for I77. Very good value.