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Hilton Scottsdale Resort & Villas
4/599 Bewertungen
I recently stayed in one of the Villas and checked out on April 29. We were three friends traveling together, celebrating my birthday, I was very disappointed. The hotel was very understaffed. I had a few bad experiences with one employee, whose name was Christina. The first time, my friends and I ordered lunch at the pool bar. We were given a number that clipped onto the table. The number was not facing out directly, but on a slight angle. Christina came up to us with a plate of food, that was not ours, and in a nasty tone said, ”How can I see the number if it's not facing me”. After we finished lunch, my two friends went to the bar to settle the bill. They were standing there waiting to pay the bill and Christina was just ignoring them. Then my friend, Larisa, said something like “can I pay?” and Christina just kind of looked at her and rolled her eyes and said you should’ve said what you wanted. Then Larisa asked her why she had an attitude, and Christina got very defensive and said, ”I do not have an attitude, you have an attitude.” And Larisa reminded her of what happened at the table with the number and that you should never argue with customers, but she was still very defensive. And then after a while, just said she was sick. When we were at the pool, we noticed that all of the cabanas were unoccupied. We called the number that was on a chain and asked what the cost was. We were told by Margaret that it was $200.00. We offered $100, and Margaret said ”We would never accept that amount.” The next time we had a run in with Christina was while my friend and I were waiting at the Starbucks counter for at least 10 minutes. Christina walked past us several times and not once asked if we could be helped. I finally asked if we could place an order, and she responded in a very nasty tone, ”You have to wait in line.” We then stood in line and placed our order. I ordered a Grande Americano. She made a tall Americano. I told her the order was wrong, and she proceeded to argue with me ”That is what you ordered”. She changed the coffee to a Grande, and we sat at a high-top table to eat. While sitting at the table, we noticed that the food and beverage manager passed us, so we stopped him to tell him of our experience. Jeff told us that Christina was on our way out, and at her last review she was disciplined due to her attitude. I also mentioned to Jeff that we offered $100 for a cabana rental and Margaret said no. He told us he would buy a round of drinks at the pool bar and offered us a cabana on Sunday. When we went to speak to Jeff on Sunday to get a cabana, he first told us to take any one. Then he said ”No, they are sold, take number 4”. Well Jeff lied to us. No other cabana was occupied that day. Several employees did stand out though with exceptional service. Will who worked at the front desk. Justin at the pool bar; always polite and with a smile on his face, no matter how crappy his
Sentral Old Town
4.2/5101 Bewertungen
Once you finally can find the building, the ‘condo’ is modern & clean with outstanding amenities (although for a $20/day fee) Good: Condo is well supplied for short visits: - TV with Netflix etc & sound system. - Washer & Dryer. - Rooftop lounge and sitting area, nice gym - Beautiful swimming area with bbq's. - Clean modern condo with big patio Not so Good; - no patio chairs - no pool towels - not sound proof - smell of **** in hallways and comes in through your windows. - parking costs $25/night - get ready to walk miles to find your unit. Massive building with / elevator areas and a fire escape that we used to go to rooftop and pool floors. Bad: - Impossible to find. Apple Maps takes you elsewhere (other side of Mercedes dealership but condo on next road). Google gets your there to the back but you have no idea where you are. The problem is the building is in a horseshoe and the back faces the main road w/o any signage or addresses. Brutal! If you arrive after hours - you would be out of luck. - Pool area is beautiful but has glass doors that you can easily walk through. A kid running would break their neck. -Only 2 elevators and one fire escape that we used to access rooftop (5th) and pool and social/games area (2nd) -This is not Old Town Scottsdale. be prepared to walk 15 minutes.
Embassy Suites by Hilton Scottsdale Resort
4/5103 Bewertungen
Wir waren vor 9 Jahren das letzte Mal in Arizona und haben in diesem Hotel übernachtet, als es die Chaparel-Suiten waren. Wir sind Hilton-Ehrenmitglieder. Sie haben also nach einer Unterkunft in der Gegend gesucht, in der es sich um ein Hilton handelt, und beschlossen, einen Besuch hier zu wiederholen. Die Frau mit den roten Haaren hinter der Rezeption war sehr freundlich und ein junger Mann, der jetzt hier zur Schule geht. Das Zimmer hatte muffig gerochen und er war sehr geduldig, die Zimmer zu überprüfen, um ein besseres für uns zu bekommen. Elmer und Rafael waren großartige Mitarbeiter und ein großer Gewinn für dieses Hotel aufgrund ihres großartigen Kundenservice und ihrer freundlichen Persönlichkeit. Wir freuen uns auf die Happy Hour, leider haben wir eine von drei Abenden verpasst. Es war eines Tages Elmers Geburtstag und seine Frau brachte Kuchen für ihn mit und teilte ihn mit allen anwesenden Gästen und Mitarbeitern. Wir werden sie auf jeden Fall vermissen und hoffen, wieder nach Arizona zu kommen und wieder in diesem Hotel zu übernachten. Das Frühstück war jeden Morgen gut und wir mochten die Auswahl. Das Grundstück dieser Immobilie ist gepflegt und gepflegt.  Wir gingen nach oben in die Restaurantbar und der Kellner aus England war auch fabelhaft. Wir bestellten etwas Essen zum Mitnehmen, das wir mit unseren Kindern am Pool saßen und aßen. Ich muss sagen, dass ich nicht denke, dass dieses Hotel 25 USD pro Tag für eine Resortgebühr verlangt, da es sich nicht um ein Resort mit Embassy-Suiten handelt. Wir waren für eine Nacht im Hyatt und das Parken ist kostenlos und keine Resortgebühr und ganz in der Nähe der Altstadt.
Marriott Phoenix Chandler
4.5/5103 Bewertungen
The hotel is nicely decorated with really comfortable beds. There’s a nice bar and small restaurant on the ground floor as well as the M club for medallion members. The M club wasn’t well stocked when we visited so we stopped by the restaurant. When I told our server, Kane, I was a bit under the weather, she offered the best herbal tea. Kane was so friendly, helpful and went above and beyond. She even made sure the next shift had the recipe so I could enjoy it in the morning. Great stay.
Hilton Phoenix Airport
4.3/5134 Bewertungen
South Mountain
Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.
DoubleTree by Hilton Phoenix Tempe
3.8/5103 Bewertungen
Das Zimmer war sauber und angemessen zum Preis, aber ich war enttäuscht, dass das Frühstück extra war und der Pool / Heiße Tub nicht offen scheint. Ich versuchte, den Pool um 10 Uhr und um 7:50 Uhr morgens zu besuchen. Auch sahen Gäste, die nach 8 Uhr morgens ohne Glück den Pool benutzen wollten. Vielleicht sind die Stunden so, dass es nicht viele der Zeit, die irritierend b/c ist, die eine der Perken des Hotels und seine verschlossen ist, so dass Sie denken, sie würden es offen halten. Auch diese besondere Lage ist nicht die beste in der es ist in einem krappier Bereich der Stadt. Einige schatten Charaktere wandern um die Außenseite. Ich wartete besser auf den Preis, aber ich habe in viel schlechteren Hotels geblieben.

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Hotelinformationen für Touristen

Höchster Preis12.880 MYR
Niedrigster Preis433 MYR
Anzahl Bewertungen6.517
Anzahl der Hotels574
Durchschnittspreis (unter der Woche)1.786 MYR
Durchschnittspreis (am Wochenende)1.927 MYR