JW Marriott Marco Island Beach Resort

Dated but elegant still. Very kid friendly and family oriented. I loved all the activities they had for kids. Front desk very nice and welcoming and rooms comfortable with small balcony. What I didn’t like was the rudeness and attitude of the male host/manager with vest in Maia breakfast. I came up to ask him a question, he ignored me twice and he rudely told me to go back and make the line. I was simply trying to ask him a question. We did make the line but I was very upset about this treatment.

Good Hotel Overall Have been here several times and this time it was good. Room is spacious and we got a free upgrade pool side view and ocean view which was very nice. The bathroom in the room has a tub that’s to high to get into and it had mildew around it which is unacceptable for a JW Marriott and the prices they charge. The location is great and the beach and service was very good. The Cafe service although very busy was very good. Restaurants are good but pretty pricey but guess that’s par for course. Overall a good hotel with great location and beach.

Propert bathrooms were gross in kid areas I had to go to my room when at the pool The check in and check out were over 30 mins of waiting and crowded My friend shower did not get hot in room 310 Just over priced for an overall okay and not clean environment

Very large property. Stores very expensive. Pools and beach areas beautiful! Room was lovely.

We wanted to love this hotel. We live in area and made a weekend out of it for my wifes birthday. The cost was more than we wanted to pay at nearly $800 a night! Check In, despite asking for early check in our room was not ready. Understandable and I anticipated that. What was kind of disturbing was bag check, very chaotic and disorganized. When our room was ready we were told by bag check they couldnt find our bag, they asked me to go in there and locate, when i did they said"you can just take it up yourself if you want". Not the service inwould expect at a $800 a night hotel We splurged on chairs for $100 with setvice fees. The view was good, nothing disappointing here. Its a beautiful. The biggest complaint has to be the food and the service. Food was notnworth the money or the waits. Staff seems very disinterested in their jobs, no real urgency to take care of guests. Quinns was proably the most disappointting for food quality. Tiki bar took minutes to get 1 drink, one of the bartenders went to kitchen in middle.of the rush and didnt come back for 30 minutes. Lots of complaining guests. Overall the staff we dealt wil underwhelming, unhappy and not overly interested in helping. Overall a 2 out of 10. We would not come back for the prices. They need to do some serious hospitality training and not just focus on nickel and diming their guests. We stay at alot of hotels and this may be the most disappointing experience i can remember. We had high hopes.

Beautiful beach area, and amenities . Kids loved the waterfall, pool area, mini golf and arcade. Food was mediocre, but nice to have several dining options on property. Overall, very clean and great experience.