Mankato City Center Hotel

Dingy. Dirty. There’s so many other hotels in Mankato that are way better. Carpets are gross. Bathrooms have mold. Hair on sheets. Furniture ripped. Hot tub empty and not working. Not that I would have used it after seeing the room….See photos.

I booked this hotel through priceline and it said it was 3 stars, but it wasn't. We got a good price and wouldn't be spending much time in the room, so it was fine for my girls weekend with a friend. The room was clean and comfortable, but the ice machine was broken, the hot tub was broken and the day we left, one of the elevators was broken. It has nice covered parking and was close to downtown and old town, which is another reason we picked it. You could tell it was a fancy place at one time, but they must not have enough business to bring its standards back up to that.

booked this property for a weekend get away with my boyfriend due to the proximity to the concert venue came to check in and they didn’t even ask my name and informed me that they are oversold and they have walked me to a different hotel a short 10-15 minutes away. They also informed me that the reservation was taken care of and I wouldn’t have to pay. Get to the Quality Inn(the property that they had walked me to) on the other side of town and they try to have me pay for the reservation. They (mike at Quality Inn) then had me call the City center Hotel with my phone and he will talk to them to see why they told me that I wouldn’t have to pay when they only made the reservations to hold the room and not payment…Never have I ever had to pay for being walked by a property or when i have had to walk a guest(usually in my experience you refund the guest, pay for their room in a comparable property as well as give the guest something for the inconvenience) . When I asked to speak to a manager or a supervisor at the City Center I was told that they are all out of office until Monday…not sure that I have heard of a hotel not having someone who is acting as MOD on a weekend let alone a weekend that is supposedly sold out. To say that I am disappointed and angry is the understatement of the year. You can bet I will be reaching out to the management for both properties on Monday.